Search the 5 jobs at Sparksoft Corporation

The Business Development & Capture Director at Sparksoft leads the HHS portfolio, focusing on growth through managing sales activities and the business development lifecycle. Responsible for pipeline management, client relationship building, and overseeing proposal quality. The ideal candidate has established HHS relationships and drives capture strategies and growth opportunities.

The Proposal/Technical Writer will support the proposal team by creating and maintaining compliant documents, reviewing proposal responses for accuracy and consistency, and ensuring adherence to writing standards. Responsibilities include translating technical information into clear writing, participating in peer reviews, and managing deadlines effectively.

The Financial Analyst will support the finance team's critical functions by analyzing project financial control, collaborating with project management on budgets and forecasts, monitoring project expenditures, and preparing reports. This role requires attention to detail, effective communication, and a strong interest in financial analysis.

The Service Desk Supervisor at Sparksoft oversees Tier 1 personnel, prioritizes tasks, monitors performance metrics, and ensures effective customer service. Responsibilities include managing inquiries, analyzing performance data, updating SOPs, and coaching team members. This role supports agency compliance and fosters collaboration for improved customer satisfaction.

The Training Specialist will manage the annual training plan, contribute to training methods, oversee LMS administration, support presenters, collect feedback, and assist in training reporting and content development.