Solaris SE
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As a Team Lead in Complaint Management, you will manage the complaints team, analyze and improve complaint handling processes, ensure compliance with regulations, and monitor KPIs. Your role involves fostering a high-performance culture and leveraging customer feedback to enhance service quality.
As Head of Customer Support, you will lead and manage the customer service team, ensure effective problem resolution, oversee communication with customers, and improve processes. You'll be responsible for training initiatives, adherence to regulations, and performance management while fostering team development.
As a Financial Risk Manager, you will manage ICAAP processes, create risk profiles, calculate exposure, improve risk management systems, prepare reports, conduct stress tests, and support new product development. You'll work within a small team focusing on overall risk positions at both the bank and group levels.
The Financial Data Analyst will prepare data for financial reporting under HGB and IFRS, support maintenance of technical interfaces (SAP, OneSumX, Sectras), collaborate between functional and technical teams, and enhance automation of financial processes in a growing fintech company.
The Head of Accounting will oversee the accounting department, ensure maintenance of accounting systems, advise the Director of Finance, review accountants' work, support audits, and ensure timely tax returns while handling various related accounting tasks.
The Senior FP&A Specialist will manage budgeting processes, conduct financial modeling and planning, and analyze financial performance. Duties include providing insights, preparing reports for senior leadership, overseeing operational expenses, and ensuring compliance with internal controls, while collaborating with various departments for alignment with business goals.