Search the 9 jobs at SOCi

As a Senior Manager of Customer Success at SOCi, you will lead and mentor a team of Customer Success Managers to enhance customer experiences and maximize the value of SOCi's SaaS platform. Responsibilities include overseeing customer success initiatives, managing enterprise-level client relationships, collaborating with various departments, and refining processes to ensure retention and growth.

The Senior Deal Operations Analyst is responsible for managing the quoting and deal operations processes by collaborating with sales and cross-functional teams to streamline deals, improve processes, and ensure contracts close efficiently. This role involves creating complex orders, supporting proposals, and enhancing operational efficiency through Salesforce.

As a Social Media Manager at SOCi, you will manage key customer accounts, developing tailored social media strategies, ensuring high-quality content delivery, and fostering strong relationships. You will provide data-driven recommendations and collaborate with cross-functional teams to enhance customer engagement, while monitoring and troubleshooting issues as needed.

The Enterprise Account Executive at SOCi is responsible for generating new business opportunities, driving sales strategy and execution for enterprise level clients. This role requires deep expertise in localized marketing for multi-location brands and the ability to maintain strong client relationships to close deals effectively. Candidates should possess a proven sales track record and excellent communication skills to work collaboratively with teams.

The Social Media Manager is responsible for managing customer relationships, developing tailored social media strategies, overseeing content delivery, collaborating with clients, and ensuring alignment with brand goals through high-quality content and data-driven recommendations.

The Deal Operations Analyst will manage internal approval processes, create complex orders, and work closely with sales and internal teams to drive deals through the sales cycle. The role focuses on operational efficiency, including building improvements to Salesforce and assisting in proposal processes.

The Deal Operations Analyst at SOCi ensures deals progress through the sales cycle, manages internal approval processes, and creates complex orders in collaboration with sales teams. They will also build scalable improvements in Salesforce to enhance operational efficiency and train teams on sales processes.

As a Commercial Account Executive at SOCi, you will drive new business by identifying opportunities within multi-location brands, employing effective sales strategies, and building relationships with key decision-makers. You'll act as a subject matter expert in localized marketing, manage the sales pipeline, and creatively resolve client challenges to close deals.

The Sales Development Representative (SDR) at SOCi will identify and qualify new sales opportunities, work with Account Executives to execute market strategies, manage the sales pipeline, and close transactional business. They will also support gifting programs and events while collaborating with marketing on sales enablement collateral. This role is a stepping stone towards a career as an Account Executive.