The Sleep Solutions Guide II provides advanced customer support for complex inquiries, collaborates with team members for issue resolution, mentors Level 1 Representatives, maintains documentation, and ensures regulatory compliance. The role involves guiding customers through the Home Sleep Test process and addressing concerns related to various Sleep Doctor products.

The Head of B2B Sales will develop and execute sales strategies, focusing on acquiring new partners and maximizing relationships in the healthcare sector. Responsibilities include negotiating partnerships, driving sustainable revenue growth, and maintaining long-term client relationships to enhance Sleep Doctor's market presence in sleep diagnostics.