Benefits at Shopmonkey

The Customer Success Manager will enhance customer engagement and growth by building relationships, driving product adoption, managing renewals and upsells, resolving customer issues, and reporting on customer success metrics. They will collaborate with cross-functional teams to ensure customer satisfaction and success with the platform.

The Payments Activation Manager will help auto repair shop owners integrate Shopmonkey's payment processing products, drive customer engagement, and support sales initiatives. Responsibilities include generating pipeline, closing business deals, and ensuring seamless customer experience during transitions. The role emphasizes relationship building and understanding customer needs in a fast-paced environment.

The Director of Demand Generation will lead Shopmonkey in increasing market share and revenue through demand generation campaigns. Responsibilities include managing the acquisition budget, optimizing marketing strategies, overseeing campaign efficiencies, nurturing leads, reporting progress, and mentoring a marketing team.