Benefits at Shopmonkey

The Sales Development Representative identifies and sources new sales opportunities, schedules product demos, supports Account Executives, and follows up with potential customers. They collaborate with Sales Leadership on communication plans and keep CRM records up to date while meeting daily KPIs and mentoring new representatives.

The QuickBooks Support Specialist will provide excellent customer service and technical support for QuickBooks, assisting small business owners in configuring and using the software. They will resolve customer issues, manage multiple priorities, and contribute to process improvements to enhance the customer experience.

The Implementation Manager will be the main contact for customers during their implementation process, delivering top-notch service and support across all product areas while assisting in training for successful customer onboarding. This role requires exceptional communication skills, project management abilities, and a passion for the automotive industry.