Search the 30 jobs at SHOPLINE

The Senior UI/UX Designer will conduct user research, design and create wireframes, prototypes, and user flows, collaborate with cross-functional teams, iterate designs based on testing, and stay updated on design trends and techniques.

As a Global Product Manager Trainee, you will learn comprehensive product lifecycle management, engage in market research, assist in product planning and development, and collaborate with teams. This role involves gathering user feedback, supporting product optimization, and understanding international product strategies while being open to travel and relocation.

Responsible for the overall performance and reliability of infrastructure and products, including automation, system architecture, deployment, resiliency strategies, efficiency improvements, incident response, and CI process optimization.

As a Customer Success Consultant, you will provide consultation on store solutions, help retain clients through renewals and upselling, and offer one-on-one consultation through various channels. You will also analyze client feedback and performance data to assist in product development.

The role involves handling customer inquiries, tracking issues, engaging with customers about service usage, sending relevant communications, analyzing data, and supporting project tasks. A deep understanding of the SHOPLINE system and ecosystem to effectively address customer needs is essential.

As a Software Engineer at SHOPLINE, you will develop and maintain scalable applications, write quality code, innovate for web and mobile platforms, and contribute to the overall direction of the e-commerce products. You will explore new technologies to enhance development processes and take ownership of assigned tasks.

The Senior Associate, Key Account will develop account-level strategies to enhance gross merchandise value (GMV) growth. Responsibilities include optimizing daily sales, ensuring product availability, improving client order fulfillment, planning revenue growth strategies, and collaborating with key accounts and cross-functional teams to enhance overall performance and sales.

As a Product Copywriter at SHOPLINE, you will create clear instructional materials in both Mandarin and Japanese, ensuring they are user-friendly and aligned with the company's content style guide. The role involves collaboration with various teams to address the specific needs of SHOPLINE merchants and enhance their e-commerce experience.

The Software Engineer (Backend) will handle system development, management, and maintenance, focusing on software purpose and functionality. They will collaborate closely with international teams on various product needs and assist in troubleshooting client product issues while actively seeking system optimization opportunities.

As a Customer Success Consultant, you will ensure excellent customer experience by resolving issues promptly online or via phone. You'll need to deeply understand SHOPLINE's systems and provide various solutions for clients. This includes managing product quality, customer satisfaction, and communicating effectively with technical teams for problem resolution.

The UI/UX Designer will create mockups and prototypes for product features, follow design systems, conduct user research, and collaborate with product managers to provide effective and intuitive solutions for users across different global markets.

Assist in completing UI/UX design for products, including user interface, workflow, interaction design, data visualization, and component library setup. Participate in user research methods under mentor guidance, and work on cross-team collaboration with developers and marketing teams.

The Senior Quality Assurance Engineer will be responsible for pre-launch testing of products including websites and applications, analyzing test reports, and communicating improvements. They will establish testing environments, write and maintain test programs, and independently execute complex tests to ensure product quality and efficiency.

The role involves selling digital media advertising products to SHOPLINE merchants, collaborating with planners on marketing strategies, executing advertising campaigns with optimization experts, liaising with the team and external vendors, understanding client needs, and providing e-commerce solutions and marketing insights.

As a Cloud Engineer - DBA, you will ensure the integrity, security, and availability of databases, optimize performance, integrate database solutions, implement backup procedures, and troubleshoot database issues while collaborating with a skilled engineering team.

Assist in setting up media accounts, managing client account budgets, preparing media reports, handling customer service messages, and collaborating on interdepartmental tasks.

The Product Copywriter is responsible for creating user-friendly instructional content, educational materials, and FAQs for SHOPLINE's products. This role involves collaborating with diverse teams to ensure clarity, coherence, and accessibility in guidance provided to SHOPLINE merchants, with a focus on adhering to the content style guide.

The Customer Success Consultant will ensure excellent customer experience and address problems effectively. Responsibilities include understanding customer needs, communicating with the technical support team, analyzing feedback for product optimization, and improving customer satisfaction.

The Partnership Associate will collaborate with the Partnership Manager to implement partner initiatives, maintain and expand a network of partners, and support various campaign activities. Responsibilities include building rapport with partners, staying informed about SHOPLINE products, and ensuring tracking of partner activities within CRM systems.

As a Data Engineer at SHOPLINE, you'll manage payments data for eCommerce, unify and standardize data, develop business evaluation metrics, enhance data quality, and maintain data integrity to support various products and operations objectives.