As a Customer Success Consultant, you will enhance client relationships by providing consultation on store solutions, handling renewals, and promoting new products. You'll focus on retaining customers and improving their experience with our e-commerce platform.

The Senior Associate, Key Account is responsible for driving GMV growth through account strategies, improving product availability, and enhancing key accounts' revenue and traffic conversion.

The intern will handle customer communications, record issues, analyze data, and assist in providing solutions based on client needs while learning SHOPLINE's services.

Create clear and engaging instructional materials and FAQs for SHOPLINE products in Mandarin and Japanese, collaborating across teams.

Develop and maintain scalable e-commerce applications, write maintainable code, and explore new technologies while impacting product design and development.

Develop and maintain systems, collaborate with teams, troubleshoot issues, and enhance product functionality using Golang and Ruby on Rails.

The role involves ensuring a good customer experience through timely responses, understanding customer needs, and providing effective solutions, while enhancing customer satisfaction and reducing complaints.

The UI/UX Designer will create mockups and prototypes, utilize UX methods, conduct user research, and design intuitive solutions for various product features.

Assist in UI/UX design tasks including user interface, interaction design, and user research under the guidance of a mentor.

The Senior Quality Assurance Engineer will conduct pre-launch testing for websites and apps, analyze test reports, and improve testing procedures while maintaining high testing quality. Ideal candidates possess strong communication skills and a meticulous approach to testing.

The role involves sales of digital media advertising products and collaborating with planners and optimization teams to deliver marketing strategies and solutions for clients.

As a Product Copywriter, you will create user-friendly instructional materials and FAQs, collaborating with various teams while adhering to a content style guide.

Assist in creating media accounts, managing client budgets, preparing weekly reports, handling customer service messages, and cross-departmental tasks.

The role involves ensuring excellent customer experience, understanding customer needs, collecting feedback, and collaborating with technical support to resolve issues while increasing customer satisfaction.

The Account Manager will be responsible for managing client accounts, maintaining relationships, and ensuring customer satisfaction. They will work to identify client needs and provide solutions to meet those needs.

The Partnership Associate will support the Partnership Manager in executing partner initiatives, managing partner relationships, and ensuring successful campaign delivery while tracking activities within the CRM system.

As a Data Engineer, you will collect, design, store, and process data while ensuring data integrity and building metrics for eCommerce business.

As a Pre-Sales Solution Expert, you will act as a technical business consultant, engaging with clients, creating product demos, and mentoring the sales team.

The role involves leading a Merchant Success team, developing solutions for clients, and improving the merchant experience based on insights and feedback.

Oversee design projects from conception to delivery, ensuring quality and brand consistency. Collaborate with teams and stay updated on design trends.