Search the 29 jobs at ServiceRocket

The role involves designing and implementing solutions within the Atlassian ecosystem, facilitating customer discussions to gather requirements, providing technical guidance and feedback, managing customer projects, and enhancing customer relationships. The consultant will also support sales efforts and assist in proposal development.

As a Senior Project Manager at ServiceRocket, you will oversee multiple customer projects, managing resources, budgets, and timelines. Your role involves collaborating with stakeholders to clarify project goals, addressing risks, and enhancing project management processes. You will also build reports to track performance and identify new service opportunities.

ServiceRocket is seeking candidates interested in future job opportunities in various teams such as Analytics, Customer Success, Design, eCommerce, Engineering, and more. Potential candidates can submit their resumes for consideration when new positions become available, emphasizing the company's commitment to professional growth and a collaborative work environment.

As a Business Development Representative at ServiceRocket, you will identify and qualify prospective customers, support Account Executives, and nurture client relationships. Collaborating with Sales and Marketing teams, you’ll educate customers, develop targeted sales strategies, and report on activities while striving to drive growth within your territory.

The Solutions Sales Specialist will drive revenue growth by identifying leads, understanding client needs, and customizing solutions using Atlassian products. Responsibilities include creating compelling proposals, negotiating contracts, and collaborating with technical teams to ensure successful engagements.

ServiceRocket is looking for candidates interested in future opportunities across various teams, including Analytics, Customer Success, Design, and Engineering. Candidates can submit their resumes, and the company will reach out when a suitable position arises. ServiceRocket promotes a diverse and inclusive work environment, focusing on professional growth and well-being.

In this role, you will be responsible for building relationships with partners, identifying their objectives and aligning them with ServiceRocket's offerings. You'll develop success plans, track metrics, and work with marketing and sales to enhance partner profitability and satisfaction. Additionally, you'll manage communication, and help implement creative marketing campaigns to drive lead generation.

In this role, you'll support the technical lead in providing consulting services, assist in workshops, acquire necessary technical expertise, and contribute to client scoping initiatives. You will handle the end-to-end development of small software projects and maintain good communication with clients to identify and resolve their issues.

As a Senior Project Manager, you will oversee multiple complex customer projects, manage resources, budgets, and timelines, address blockers and risks, and build reports to track performance. You will collaborate with stakeholders to define projects and improve processes while ensuring customer satisfaction.

As a Senior Representative I for Customer Solutions at ServiceRocket, you will build and maintain customer relationships, manage a sales pipeline, close deals to achieve sales targets, and provide product demonstrations. You will also stay current with offerings and assist in program development for customers.

As a Senior Project Manager at ServiceRocket, you will manage multiple complex customer projects, ensuring they meet goals through effective planning and execution. You will collaborate with project teams, address blockers, and define processes to drive project delivery and success across organizational boundaries.

The Senior Field Marketing Representative will plan and execute marketing events to generate demand and support sales growth. Responsibilities include customer engagement, developing strategies to promote services, managing event logistics, and collaborating with Sales and Customer Success teams.

As a Senior Engineer in Customer Support, you will ensure customer satisfaction by managing support tickets, handling complex technical queries, and engaging in real-time communications. You will also collaborate with Account Managers, identify knowledge gaps, and continuously enhance your understanding of company products and customer needs.

As a Senior Representative at ServiceRocket, you will build relationships with customers, perform prospecting, manage pipelines, close deals, and ensure customer needs are met. Your role involves educating customers about products and coordinating resources to enhance the customer experience.

The Sales Representative will focus on acquiring key accounts, generating leads, and converting them into sales opportunities. Responsibilities include contacting prospective customers, conducting market analysis, hosting product demonstrations, and negotiating deals all while maintaining a sales pipeline to meet quotas.

The Associate in Financial Administration will manage financial accounting functions across multiple subsidiaries. Responsibilities include procurement budget preparation, vendor onboarding, invoice processing, bank reconciliations, and supporting audit activities.

The Associate Customer Support Engineer at ServiceRocket will assist in diagnosing, troubleshooting, and delivering solutions for various technical customer issues, working with global teams, maintaining compliance with SLAs, and participating in application upgrades and implementations. The role demands effective communication with customers and continuous learning of new technologies.

As an Associate Engineer in Customer Support at ServiceRocket, you will handle customer inquiries, ensure satisfaction, troubleshoot issues, create help documentation, and provide feedback to the product team. The role involves debugging, tracking issues according to SLAs, and engaging in ongoing training.

As a Senior Technology Consultant, you will design, develop, and implement high-quality solutions, facilitate customer discussions, provide guidance based on best practices, support solution roll-out, manage customer engagements, advise on internal tools, assist with proposal development, engage with potential customers, mentor team members, and promote yourself as a subject matter expert.

Key member of sales team focused on finding and driving short and long term opportunities by acquiring key accounts, generating leads, closing business, and educating customers on solution offerings. Responsible for developing initiatives and improving funnel conversion rates for assigned accounts/territory.