Search the 23 jobs at ServiceRocket

As an Associate Engineer in Customer Support, you'll address customer inquiries, provide product best practices, track and resolve issues, and improve documentation. The role requires strong communication skills, technical debugging, and the ability to manage customer expectations. You'll also support continuous knowledge sharing and engage in training to enhance technical skills.

The Business Development Associate will proactively identify and qualify prospective customers, collaborate with Sales and Marketing teams, educate customers on service value propositions, and develop targeted sales strategies to drive growth and manage accounts. This role requires excellent communication skills and the ability to work in a fast-paced, global environment.

Key member of sales team focused on finding and driving short and long term opportunities by acquiring key accounts, generating leads, closing business, and educating customers on solution offerings. Responsible for developing initiatives and improving funnel conversion rates for assigned accounts/territory.

Seeking a seasoned Solutions Sales Specialist to drive revenue within the Atlassian ecosystem by identifying leads, understanding client needs, crafting proposals, and closing deals. Responsibilities include lead generation, solution selling, client relationship management, proposal development, negotiation, market awareness, collaboration, and partnership.

ServiceRocket, a global tech-enabled services company, is inviting interested candidates to apply for future job opportunities in various teams such as Analytics, Customer Success, Design, Engineering, Finance, Legal, Product, Sales, and more. The company offers a supportive and inclusive work environment with various perks and benefits. Recruiting process focuses on candidates meeting the team and executives to ensure the right fit.

ServiceRocket is seeking a Representative, Partner Success Management to build deep alignment between the company and its partners, maintain partner relationships, and drive revenue acceleration strategies.

As a Senior Technology Consultant, you will design, develop, and implement high-quality solutions, facilitate customer discussions, provide guidance based on best practices, support solution roll-out, manage customer engagements, advise on internal tools, assist with proposal development, engage with potential customers, mentor team members, and promote yourself as a subject matter expert.

Join ServiceRocket as an Agile Developer and be part of a team committed to sustainable software development. Work with a diverse range of technologies like Java, Scala, Node, React, and tools such as AWS, Docker, Terraform, and Kubernetes to build high-quality products with continuous delivery and kaizen in mind.

As an Associate in Technical Consulting, you will support project goals by performing assigned technical functions, assist the technical lead with workshops and Discovery sessions, become proficient in necessary platforms, and aid in client scoping initiatives.

ServiceRocket is offering future opportunities for individuals interested in joining the company across various teams such as Analytics, Customer Success, Design, Engineering, Finance, Information Technology, Legal, and more. Interested candidates can apply by submitting their resume and contact details for consideration.

As an Associate in Technical Consulting, you will support project goals by performing technical functions, running client Discovery sessions, obtaining platform expertise, and assisting in client scoping initiatives. You'll need good communication skills, a proficiency in technical concepts, and the ability to design software solutions based on customer needs.

Key member of the sales team at ServiceRocket, responsible for acquiring key accounts, generating leads, closing deals, and driving transformational service solutions using Atlassian products. Must have a proven track record in enterprise sales, B2B environments, and experience in Tech or SaaS companies.

ServiceRocket invites individuals to submit their resumes for future opportunities across various teams such as Analytics, Engineering, Sales, and Customer Success. The company emphasizes professional growth, a collaborative culture, and numerous employee benefits. Candidates will engage in a unique interview process that allows them to assess if ServiceRocket is the right fit for them.

As a Senior Project Manager, you will oversee multiple complex customer projects, managing resources, budgets, risks, and quality. You will collaborate with stakeholders to drive project delivery, improve management processes, and identify new opportunities.

As an Associate Engineer in Customer Support at ServiceRocket, you will handle customer inquiries, ensure satisfaction, troubleshoot issues, create help documentation, and provide feedback to the product team. The role involves debugging, tracking issues according to SLAs, and engaging in ongoing training.

Join a dynamic tech company as a Technology Consultant, designing and implementing high-quality solutions. Engage with customers, provide technical guidance, and support solution roll-out. Promote yourself as a subject matter expert and assist with proposal development. Bachelor's degree in Computer Science or related field required. Strong experience in technical consulting, customer engagement, and Agile development methodologies is essential.

The Senior Engineer in Customer Support will manage customer support tickets, provide technical solutions for complex queries, engage in real-time chat interactions, identify and document solutions, and communicate with account managers to address issues beyond the standard resolution process. Continuous learning and understanding customer needs are essential.

As a Sales Representative at ServiceRocket, you will identify and convert leads into sales opportunities, manage key accounts, and close new business deals to meet quotas. Responsibilities include conducting product demonstrations, analyzing market data, and developing sales strategies.

Seeking a Technical Support Engineer to provide high-quality technical support for cloud-based BI solutions, troubleshoot data integration issues, and collaborate with internal teams. Must have a Bachelor's degree in Technology or Computer Science, 2+ years of experience in technical support, strong knowledge of BI tools, proficiency in SQL and Python, and excellent communication skills.

As a Senior Representative in Customer Solutions, you will focus on key account acquisition, lead generation, and closing business deals. You will educate customers on service offerings, manage sales pipelines, and drive initiatives for improving sales-qualified leads, all while negotiating complex enterprise deals.