Sendbird
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The Sales Operations Manager will optimize Sales and Customer Success processes, ensuring alignment across various teams. Responsibilities include managing Salesforce and Gainsight, improving processes, forecasting renewals, creating scalable workflows, and providing key data insights.
The Strategic Account Executive is responsible for managing major customer accounts, driving strategic growth through sales, relationship management, and ensuring customer adoption of in-app chat solutions. This role involves conducting presentations, account planning, and representing the company's brand at industry events. They will engage with various internal teams to achieve regional sales targets and provide feedback on business improvement opportunities.
The Account Executive will close mid-market and enterprise-level customers, build and nurture a sales pipeline, and maintain a customer-focused approach in a high-paced environment. They will also contribute to the company's growth through innovative customer engagements.