Benefits at Scale AI

The Engagement Manager for the Public Sector will oversee projects that aid in the transition from traditional software to AI, helping organizations implement AI technologies effectively.

In this role, you will manage customer relationships for Scale's Gen AI Data Engine, oversee project delivery, and ensure quality and SLA achievement. You will advocate for customer needs, collaborate with engineering teams, and drive operational improvements while protecting long-term customer health and satisfaction.

The Recruiting Coordinator will manage the hiring process, including scheduling and coordinating interviews across time zones, handling cancellations, and resolving scheduling conflicts. The role aims to provide a positive candidate experience and contribute to recruiting strategies.