Roadie
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As a Staff Software Engineer at Roadie, you will lead the design and implementation of new platform features, identify and resolve system bottlenecks, mentor engineers, and collaborate with cross-functional teams to improve system performance for logistics operations.
As a Customer Support Specialist at Roadie, you will engage with customers through phone, email, and text support, address their concerns, monitor deliveries, and use tools like Salesforce to resolve issues. Collaboration with various departments to enhance the delivery experience is also essential.