Realtor.com
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As a Consumer Success Representative at Realtor.com, you will engage with clients through calls, emails, and texts to understand their real estate needs. The role involves making numerous daily calls, providing outstanding service, and building relationships with real estate professionals to facilitate transactions.
The Senior Workplace Services Specialist will oversee all Facilities activities at Realtor.com, focusing on security, health & safety, sustainability, and space planning. Responsibilities include developing security protocols, managing safety programs, coordinating office security, and assisting with business continuity plans, project management, and general office maintenance.
As an Avail Customer Care Specialist at Realtor.com®, you will support customers through phone and email, help troubleshoot issues, and guide them in navigating the landlord and renter lifecycle. You'll contribute to self-help solutions and uphold the company's values in a customer-centric role.
The Senior AR & Billing Specialist at Realtor.com is responsible for managing the Finance Team queue, resolving customer billing inquiries, processing customer credit information, and generating invoices. This role requires collaboration, attention to detail, and the ability to work with various accounting systems and teams while ensuring compliance and accuracy.
The Digital Sales Consultant Associate at Realtor.com is responsible for generating new client acquisitions through high-volume outbound calls to real estate professionals. The role focuses on consultative selling, presenting solutions, and achieving sales goals while utilizing computer systems and CRM tools. Success requires excellent communication skills and adaptability in a fast-paced environment.
The Senior HR Business Partner will strategically collaborate with leadership to optimize talent and enhance organizational effectiveness. Responsibilities include workforce planning, employee relations, performance management, and ensuring compliance with employment laws while promoting company culture and employee engagement.
The Senior Data Analyst role involves analyzing product performance through deep-dive analysis, business performance reporting, and opportunity identification. The analyst will leverage data to provide insights on product effectiveness, partner with stakeholders, and enhance decision-making. Candidates should have strong technical skills and communicate findings effectively to influence product strategy.
The Manager of Accounts Receivable at Realtor.com is responsible for overseeing a team of 5 direct reports, managing billing, credits, and refunds across multiple product lines. This role involves improving processes, training staff, maintaining financial integrity, and ensuring compliance with SOX controls while achieving departmental objectives.
As a Senior Digital Sales Consultant at Realtor.com®, you'll engage with high-value customers to sell specialized products, manage accounts, and generate new sales via outbound calls. You'll provide support post-sale, maintain a sales pipeline, and keep current with market trends while achieving performance goals in a fast-paced environment.
The Lead Product Manager at Realtor.com focuses on enhancing the eCommerce and billing experience for customers, particularly agents and brokers. Responsibilities include understanding customer needs, collaborating with cross-functional teams, and defining product requirements to improve customer satisfaction and drive sales.
The Senior Economist at Realtor.com will analyze housing, economic, and consumer data to deliver insights, build econometric models, collaborate with teams, and communicate findings to diverse audiences, including media and industry stakeholders. Responsibilities also include leading research projects and contributing to innovative economic insights.
The Data Scientist role at Realtor.com involves creating comprehensive reporting for New Homes, collaborating with teams to implement measurement best practices, partnering with machine learning teams for KPIs optimization, and automating reporting processes for internal and external stakeholders.
As Director of National Strategic Accounts, you will lead a team focused on driving sales and maintaining relationships with large subscription clients. This role involves managing portfolios, generating new revenue, collaborating with leadership, and fostering a culture of high performance and engagement. Business travel is required for client interactions.
The VP of Industry Relations at Realtor.com will create and execute communication strategies, enhance thought leadership in digital real estate, and build relationships within the MLS and Realtor Associations. Responsibilities include delivering presentations, securing contracts, and managing communications for industry stakeholders, all while promoting Realtor.com’s mission and values.
The Staff Android Engineer at Realtor.com will collaborate with cross-functional teams to develop consumer-facing mobile applications, focusing on scalable architecture and high-quality coding practices. Responsibilities include mentoring teammates, driving technical solutions, and ensuring product quality through testing best practices.
As Head of Copy at Realtor.com, you will lead the creative copy team, ensuring consistent brand messaging and compelling language to engage users. Responsibilities include overseeing all copy across channels, collaborating with design and media teams, and managing a team of copywriters.
The Director, Design Systems, Accessibility & Operations will lead design decisions, manage a team of designers, and ensure the integration of design systems across products. Responsibilities include collaboration with engineering and product teams, creating design standards, and promoting design education. This role aims for cohesive aesthetics, efficient design practices, and adherence to accessibility standards.
As Director of Technical Program Management at Realtor.com, you will lead product development collaboration, strategize technical requirements, and drive execution across teams. Your role involves managing and mentoring teams, conducting roadmap planning, and enhancing cross-functional processes to achieve efficient delivery of products and platform areas.
The Director of Portfolio & Program Management at Realtor.com leads the Portfolio Management function, overseeing demand and capacity management, establishes reporting frameworks, and coaches teams in project management best practices. Responsibilities include financial oversight, stakeholder engagement, and ensuring project outcomes align with strategic goals.
As the Director of Engineering for Customer Applications at Realtor.com, you'll lead the technical vision and strategy for agent and broker technologies, driving innovation and high-quality web and mobile solutions. You'll build and mentor high-performing teams, foster engineering excellence, and align technology advancements with business goals to enhance the real estate journey for users and partners.
