Q4
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The Enterprise Account Manager will be responsible for managing renewals, retention, and expansion of business through customer engagement and relationship building. They will lead the renewals process, negotiate contracts, identify expansion opportunities, and provide insights back to the organization based on customer interactions.
As a Customer Success Manager at Q4, you will drive customer retention and satisfaction by developing strategies to maintain relationships, providing tailored training, resolving inquiries, and gathering feedback to enhance product offerings. You will monitor customer metrics and contribute to continuous improvement initiatives.
The Senior Enterprise Account Manager at Q4 will manage client renewals, retention, and expansion, ensuring strategic partnerships with clients while leveraging product knowledge to maximize revenue growth and customer satisfaction.
The Senior Manager, Account Management will lead a team focused on customer retention, driving renewal and expansion targets. Responsibilities include mentoring Account Managers, managing complex renewals, fostering customer relationships, and ensuring high performance while collaborating with internal teams for optimal outcomes.
Join Q4 as an Executive Assistant to the CEO and senior leaders, managing calendars, coordinating travel, and ensuring smooth daily operations. Provide strategic support, manage complex calendars, organize travel, handle administrative tasks, maintain confidentiality, and assist with projects. Requires 3 years of experience as an Executive Assistant, outgoing and dynamic personality, excellent customer service skills, and proficiency in MS Office and Google Docs.