The Help Desk/Windows Support role involves customer support through installation and troubleshooting of Windows devices and related hardware. Responsibilities include writing documentation, applying network concepts, and using knowledge bases to resolve customer issues, both remotely and in-person.

The Full-Stack Software Engineer will lead project teams in Agile development, overseeing the complete development lifecycle from requirements analysis to delivery. The role involves front-end development using JavaScript frameworks and back-end development with server-side frameworks. Candidate will also manage database skills actively.