Process Street
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As a Junior Customer Support Specialist, you'll respond to customer inquiries via phone, email, and live chat, provide guidance on software use, and pass feedback to other teams. You'll also assist prospects, conduct product demos, and contribute to the customer support knowledge base while supporting customer success managers.
As an Account Executive at Process Street, you will drive sales by converting leads, expanding relationships with existing customers, presenting tech solutions, and negotiating deals. This role requires strong business acumen and at least 5 years of experience in sales, particularly in SaaS.