The Enterprise Support Analyst at PrimeRx.io will provide technical support for enterprise pharmacy clients, troubleshoot hardware and software issues, ensure client satisfaction, and participate in solution development. Responsibilities include handling client communications, conducting root cause analysis, and collaborating with various teams to resolve technical issues while maintaining high performance standards.

The Manager, Supplier Relations is responsible for optimizing relationships with pharmaceutical suppliers, improving marketplace offerings, managing supplier performance through data-driven insights, and ensuring comprehensive product availability and pricing. The role involves strategic expansion, collaboration with internal teams, and utilizing technology solutions to enhance supplier engagement and operational efficiency while representing the company at industry events.

The TechOps Analyst I will provide technical and product support, oversee project management, troubleshoot support escalations, manage REST API and HL7 vendor onboardings, and enhance system reliability through application defect monitoring. The role emphasizes collaboration with vendors and clients while creating technical documentation.

The Enterprise Specialist will manage pharmacy onboarding and implementation, provide training, troubleshoot technical issues, ensure customer satisfaction, and lead project planning and scheduling. They will actively engage with clients, optimize resource use, and adhere to PrimeRx guidelines, while maintaining documentation and effective communication with stakeholders.

The Enterprise Implementation Project Manager ensures smooth customer onboarding and implementation processes, develops project plans, tracks performance, and communicates with stakeholders. They manage multiple projects, address customer concerns, and improve onboarding efficiency while maintaining project quality and budget adherence. Their role requires strong project management skills and the ability to work with both technical and business teams.

The Technical Support Analyst, Level 1 provides technical support for PrimeRx pharmacy management software, assisting pharmacy customers via phone, email, and chat. Responsibilities include addressing customer inquiries, resolving software and hardware issues, and ensuring customer satisfaction through effective communication and problem-solving.