PrimeRx.io
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The Product Marketing Manager will lead the development and execution of marketing campaigns tailored for pharmacy owners, conduct market research, create compelling product positioning, collaborate with sales teams, oversee content creation, and analyze performance metrics to optimize marketing strategies.
The Technical Support Analyst, Level 1 provides technical support for PrimeRx pharmacy management software, assisting pharmacy customers via phone, email, and chat. Responsibilities include addressing customer inquiries, resolving software and hardware issues, and ensuring customer satisfaction through effective communication and problem-solving.
The Implementation Specialist is responsible for providing technical training and support for pharmacy management software, dealing with installations, troubleshooting hardware issues, and improving customer satisfaction through effective communication and problem-solving skills. The role entails proactive client engagement and collaboration with the team to resolve inquiries and ensure successful onboarding.
The Manager, Supplier Relations is responsible for managing relationships with pharmaceutical wholesalers and vendors, ensuring satisfaction and enhancing marketplace offerings. Key tasks include resolving escalations, implementing performance metrics, recruiting new suppliers, and providing strategic insights based on market trends.