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Software • Pharmaceutical
The Enterprise Support Analyst provides technical support for pharmacy clients, troubleshooting hardware, software, and system issues while maintaining high customer satisfaction.
Software • Pharmaceutical
The Technical Support Analyst Level 1 provides technical support for pharmacy management software, handling customer inquiries through calls and various communication channels, ensuring satisfaction and timely resolutions.
Software • Pharmaceutical
Lead a team of Level 1 & 2 Support Technicians to provide technical support, manage escalations, conduct QA reviews, and oversee performance and training.