Search the 35 jobs at Press Ganey

The Reporting Lead will analyze survey data to generate comprehensive, automated reports that meet client needs. Responsibilities include managing large datasets, ensuring data quality, and automating report generation using Excel and VBA. The role also involves collaboration with cross-functional teams to present insights and improve reporting processes.

The Application Specialist will implement, configure, and maintain client data and reporting within a healthcare context. Responsibilities include gathering requirements, configuring platforms, offering workflow design, providing client support, and addressing client requests efficiently.

The Senior Technical Product Manager will oversee the development and compliance of FedRAMP-authorized products, particularly in the healthcare sector. Responsibilities include collaborating with various teams to ensure compliance, leading product development, and acting as the primary liaison for government clients addressing their unique needs.

The Senior Product Manager will define personas, messaging, and go-to-market strategies for patient experience solutions, focusing on product launches, content development, demand generation, and sales enablement. They will also analyze market trends and work closely with cross-functional teams to ensure product marketing alignment with business goals.

The Implementation Manager serves as the main contact for clients during onboarding, ensuring successful implementation by coordinating activities, managing timelines, and aligning product needs. The role requires strong communication skills, problem resolution abilities, and experience in project management, particularly in a healthcare context.

The Application Support Analyst is responsible for implementing, configuring, and maintaining client data systems. Key tasks include gathering client requirements, performing data analysis, and providing technical support while ensuring prompt issue resolution and adherence to project timelines.

The Advisor manages client relationships focusing on enhancing the Patient Experience in the healthcare sector. Responsibilities include overseeing improvement strategies, collaborating with internal teams, providing analytic insights, and aligning solutions with client needs. This role requires engaging with stakeholders, facilitating presentations, and leading industry programs to enhance client networking and support growth initiatives.

The Account Manager leads client projects involving survey designs and data collection, ensuring client satisfaction throughout the process. Responsibilities include managing timelines, quality control of surveys, and providing client support. This role involves working with complex Health Plan clients and requires strong analytical and organizational skills to meet client goals.

The Contracts Administrator I will prepare contracts and amendments, manage contract setups using Salesforce.com and the Apptus system, and coordinate with internal teams about contract processes and status updates. Detail-oriented, the role requires responding to sales requests and ensuring accurate contract documentation.

The Senior Software Engineer will design, develop, support, and maintain software applications, working closely with product management and technical teams. Responsibilities include gathering requirements, creating designs, troubleshooting issues, and following Agile methodologies. The role demands a full-stack development skill set, proficiency in Microsoft technologies, and the ability to mentor junior developers.

The VP Product - Member Experience will lead the development of the Payer Business and Product Strategy, ensuring delivery of solutions for Payer customers. The role involves collaborating with cross-functional teams to drive product initiatives, accelerate revenue growth, and establish key business metrics.

The Senior Technical Writer collaborates with diverse teams to document software products, create technical specifications, and maintain documentation repositories. Responsibilities include participating in product reviews, testing software for accuracy, and ensuring that documentation is clear and accessible for both technical and non-technical audiences.

The ERP Project Manager will manage the implementation, maintenance, and optimization of the Workday ERP system. Responsibilities include overseeing project delivery, collaborating with cross-functional teams, ensuring data integrity, and identifying system enhancements, all while adhering to budgets and schedules.

The Client Support Specialist will provide comprehensive client support to internal and external customers, managing inquiries through various communication channels. Responsibilities include problem solving, providing follow-up on support tickets, tracking client correspondence, running reports, and offering advice to clients regarding data interpretation and service use.

The Digital Marketing Analyst will analyze marketing data to assess success, track campaign effectiveness, and identify optimization opportunities. Responsibilities include creating reports, maintaining dashboards, and evaluating marketing ROI to support business goals.

The Customer Marketing Manager will develop content and marketing strategies to drive customer engagement and loyalty. Responsibilities include creating targeted marketing materials, managing multi-channel campaigns, and supporting customer advocacy initiatives while collaborating with cross-functional teams.

The Advisor manages the day-to-day client improvement relationship, focusing on understanding healthcare industry trends and challenges. They collaborate internally to develop strategies that align with the client's Employee Experience initiatives and employ analytics for decision-making support.

The Senior Technical Consultant will be responsible for technical design and solution development on the Forsta platform. They will lead technical aspects, provide specifications, support post-implementation activities, build relationships with clients, conduct training, and manage vendor relationships.

The People Coordinator (Total Rewards) will manage contractor data in Workday, ensure compliance with regulatory standards, conduct audits, and support the onboarding/offboarding of contractors while also managing training requirements.

Provide administrative and strategic support to the Consulting Partner and SPARC Team. Responsibilities include calendar management, travel coordination, expense reporting, client communication, interview scheduling, data analysis, and preparing meeting materials. The role is critical for ensuring seamless operations and leading internal innovation projects.