Poppulo
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The Technical Support Specialist, Tier 1 provides essential technical assistance and solutions for customer inquiries, ensuring timely support and a positive customer experience. This role requires strong communication skills and technical knowledge to diagnose and resolve technical issues and maintain detailed documentation of customer interactions.
The Customer Success Associate at Poppulo will manage customer accounts, enhancing client satisfaction while facilitating project management. Key responsibilities include resolving client issues, developing client relationships, and identifying opportunities for account growth. The role calls for excellent communication skills, attention to detail, and the ability to collaborate with the Customer Success Team.
The Senior Data Engineer at Poppulo is responsible for developing and maintaining data flows, ensuring data accuracy and security across databases, and automating manual processes. The role requires collaboration with business teams to optimize data models for analytics and improve data infrastructure while adhering to compliance norms.
The Senior Salesforce Administrator will optimize and maintain a 400-seat Salesforce instance, collaborate with various teams to analyze business requirements, implement Salesforce CPQ solutions, manage system integrations, support junior team members, and promote information security compliance.
The Renewals Specialist will manage the contract renewal process for Poppulo client accounts, involving contract creation, negotiation, and administration. This role requires identifying upsell opportunities, collaborating with various internal teams to enhance renewals efficiency, and maintaining strong customer relationships to achieve performance goals. Flexibility to work UK hours is a must.
As an Enterprise Account Executive at Poppulo, you'll drive revenue growth by targeting enterprise organizations. You'll identify decision-makers, communicate the value of our solutions, manage sales pipelines, achieve bookings targets, and maintain accurate account information in Salesforce. This role requires strong sales acumen and the ability to thrive in a fast-paced environment.
The Project Manager will oversee the delivery of Professional Services projects, ensuring they meet time, cost, quality, and customer success goals. Responsibilities include project tracking, risk management, customer communication, and collaboration with various teams, while maintaining project documentation and supporting sales opportunities.
As a Senior Account Executive at Poppulo, you will drive revenue growth by engaging with senior executives in large enterprises, fostering new business opportunities, and managing the sales process from initial contact to closure. You'll maintain a sales pipeline, meet activity metrics, and collaborate with your team to achieve sales targets.
The Software Development Engineer II will design and build web solutions, collaborating with product owners and architects while ensuring quality through testing. This role focuses on backend services and frontend development using modern frameworks, contributing to operational efficiency and innovation.
As a Senior Software Engineer, you will own features or modules, defining technical requirements and developing designs. You will write, review, and test code while ensuring quality and delivery of products through demos and troubleshooting, working within a cross-functional team in an agile environment.
The Senior Database Administrator will be responsible for installing and configuring database systems, monitoring performance, implementing backup strategies, managing security, and performing database maintenance. This role also involves troubleshooting issues and providing support to engineering teams while mentoring others.
As a Senior Software Engineer at Poppulo, you'll design, develop, and maintain software solutions while mentoring junior engineers. You'll work collaboratively with teams to ensure alignment and produce high-quality, efficient code, while also optimizing application performance and scalability.
As an Engineering Manager, you will lead a cross-functional team of engineers, ensuring high-quality code delivery, managing technical requirements, and collaborating with Product Management on detailed designs. You will focus on developing scalable software and improving engineering efficiency while fostering a culture of learning and ownership among team members.
As a Software Test Engineer II, you will ensure quality throughout the team by driving a continuous quality culture, implementing test automation strategies, and collaborating with cross-functional teams to deliver high-quality features to customers.
As a Senior Software Engineer at Poppulo, you will design and implement features, ensure high-quality and secure code, collaborate with product management, and maintain product delivery through effective troubleshooting and code reviews. You'll work with a motivated team to enhance engineering efficiency and improve the customer experience.
The Senior Account Executive at Poppulo will focus on driving revenue growth by engaging with senior decision-makers in large enterprises, articulating the business value of Poppulo's solutions, managing sales pipelines, and achieving sales targets while building relationships within the team and across the company.
The Solutions Engineer will support the sales process by ensuring that proposed solutions meet customer requirements, deliver presentations, and document business needs. They will liaise with sales and service resources, advise on functional and data protection considerations, and create customer-facing documents. Essential skills include technical aptitude and strong communication.
The Solutions Engineer will support the sales process by providing technical expertise in the company's products. Responsibilities include responding to customer inquiries, delivering presentations, documenting requirements, and advising on functional and data protection considerations. The role demands excellent communication skills and a collaborative attitude to ensure customer success.
The Principal Engineer will drive the development of a Design System at Poppulo, creating reusable components and libraries to enhance UI consistency and quality across products. Responsibilities include collaboration with the Product Design team, evangelizing the design system within the developer community, and maintaining components to meet emerging requirements.