As an Engineering Manager at PolyAI in Toronto, you will lead a high-performing engineering team focused on delivering AI-driven voice solutions. Your role will involve project management, mentorship, and technical guidance, ensuring projects meet timelines and quality standards while fostering a culture of collaboration and innovation.

As an Engineering Manager at PolyAI, you will lead and develop a high-performing engineering team to deliver AI solutions for voice-enabled customer service. You will manage project timelines, team capacities, and budgets while fostering collaboration and innovation. Additionally, you will provide hands-on technical leadership and promote best practices in software development.

The Dialogue Designer will create and optimize customer experiences for virtual assistants through design and analytics. This role involves using tools and Python to develop conversational flows, analyzing customer interactions, and collaborating with engineering to enhance Generative AI implementations. Ideal for new graduates interested in conversational AI and user experience.

As a Commercial Contracts Manager, you will collaborate with the sales team and General Counsel to manage commercial contracts, implement processes, and support strategic initiatives. Your role involves driving technology adoption, ensuring alignment across departments, and overseeing projects from conception to completion while maintaining effective communication with stakeholders.

The Business Development Representative will focus on building a robust business development pipeline, contacting potential clients, researching opportunities, and promoting PolyAI's voice-enabled customer service products. The role involves collaborating with the marketing team and converting qualified leads into sales opportunities while participating in industry events.

The Global Director of Field Marketing and Events at PolyAI will oversee the strategy, planning, and execution of all marketing events globally, ensuring alignment with company growth goals. This role involves managing the events marketing team, developing event content, analyzing performance metrics, and collaborating with various departments for event success and lead management.