Search the 25 jobs at Plum (plumhq)

The Senior Manager/GM - Customer Experience Partner will lead the Customer Success team in the health insurance sector, managing corporate client relationships, resolving complex queries, and driving operational projects. The role requires strong interpersonal skills, knowledge of health insurance products, and a focus on client satisfaction and operational efficiency improvements.

As a Product Manager for the HR Experience pod, you will develop and execute the product roadmap, prioritise features, perform user research, and collaborate with engineering to deliver a streamlined HR and healthcare experience for clients. Your role involves leveraging data insights to inform decisions and improve product quality.

The Account Manager at Plum is responsible for managing relationships with SME customers, ensuring seamless utilization of health insurance and benefits, executing upsell opportunities, coordinating with insurance partners, and driving high customer retention through exceptional service.

As a Senior Consultant for SMB Accounts at Plum, you will manage relationships with SME customers, ensuring their health insurance and benefits usage is seamless. You'll understand the product deeply, implement engagement plans, drive policy renewals, and enhance customer retention through outstanding service.

The Campaign Management Lead is responsible for managing end-to-end email and mass marketing campaigns. Duties include planning and executing email programs, developing engaging content, analyzing performance metrics, and ensuring compliance with regulations. The role requires hands-on experience with various digital marketing platforms and a focus on execution and analytics.

As a Senior Product Manager for the HR Experience pod, you will lead the product vision and strategy for HR-focused solutions, drive the product lifecycle, and collaborate with engineering teams to deliver a scalable solution that simplifies healthcare administration for businesses.

As a Senior Product Manager at Plum, you will lead the product vision and strategy for healthcare offerings. Your role involves driving product innovation, collaborating with engineering teams, and implementing processes to measure product success. You'll mentor a team, engage with stakeholders, and ensure compliance with healthcare regulations while focusing on user needs and delivering effective solutions.

The Software Engineer II - Backend at Plum will design and implement efficient APIs, write secure and reusable code, and collaborate with cross-functional teams to enhance product quality and performance. They will be responsible for integrating data sources and maintaining a high standard in a fast-paced environment.

Seeking an experienced Webflow Developer to craft seamless and responsive websites, with a focus on user experience and product value communication. Responsibilities include Webflow expertise, design translation, data-driven approach, custom solutions, performance optimization, and problem-solving. Qualifications include a strong Webflow portfolio, proficiency in HTML, CSS, and Javascript, familiarity with analytics tools, graphic design tools, and marketing/sales funnels.

The Software Engineer - II - iOS role involves designing and developing iOS applications, collaborating with product teams to implement features, optimizing performance, and contributing to code reviews. The engineer will also manage application stability and integrate CI/CD processes using tools like GitHub Actions and Fastlane.

As an Android SDE II, you will develop and implement features for high-quality Android applications. Responsibilities include collaborating with cross-functional teams, participating in code reviews, troubleshooting issues, and ensuring optimal performance. You will also stay updated with Android trends, improve CI/CD processes, and implement dependency injection.

Perform security assessments, manage security tools, and implement DevSecOps practices for cloud infrastructures. Collaborate with developers on secure coding and conduct thorough security reviews. Maintain incident response plans and monitor security incidents and metrics.

The Software Engineer - II (SDET) will design and develop test automation frameworks, collaborating with cross-functional teams to ensure quality in web, mobile, and API applications. Responsibilities include defect tracking, code reviews, mentoring, and contribution to performance testing to support Plum's growth in the insurance and healthcare domain.

As a Senior Full Stack Engineer at Plum, you will architect, build, and deliver new features for the employee health insurance platform. You will optimize both frontend and backend components, collaborate with designers, ensure API integrations, and maintain code quality while working in an Agile environment.

As a Software Engineer III - Backend at Plum, you will design and implement high-performance APIs, write reusable code, collaborate with product management, and advocate for product quality and security improvements. You will have a significant role overseeing projects from conception to production.

The Software Engineer will design and implement features for Android applications, collaborate with teams to deliver high-quality code, optimize performance, conduct code reviews, and debug issues. The role requires continuous improvement in development practices and familiarity with tools like GitHub Actions and Fastlane for CI/CD.

Join Plum as a Frontend Software Engineer to enhance customer experience by designing and implementing new features on our health benefits platform. You'll code reusable components, optimize page loads, and ensure high-quality code while collaborating with a small, dynamic team.

The Quality Analyst will ensure products meet quality standards by conducting audits, analyzing quality data, documenting findings, and collaborating with various departments to improve processes.

The Support Executive role involves delivering exceptional customer service and ensuring high customer satisfaction in the insurance sector. Responsibilities include assisting customers with health insurance and benefits, addressing queries, meeting response times, and collaborating with internal and external teams for swift issue resolution. The role is integral to driving customer retention and achieving team OKRs.

The Talent Partner (Tech) at Plum will collaborate with hiring managers to understand technology staffing needs, source and screen candidates, conduct interviews, and negotiate offers. This role focuses on attracting top technical talent while ensuring a positive candidate experience and staying updated with recruitment trends.