Pilot.com
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As the Social Media Lead at Pilot, you'll develop and execute innovative social media strategies to enhance engagement, create compelling content, build brand voice, and manage relationships with content creators. You'll collaborate across teams to integrate social media efforts with broader marketing goals and measure their effectiveness through analytics.
As Product Marketing Lead, you will conduct in-depth audience research, create compelling narratives, and execute product marketing strategies for SMBs. Your role is crucial in bridging the gap between services and users, ensuring that customer insights shape product development and marketing efforts to drive profitability.
As a Senior Software Engineer on the Business Universe team, you will build and deploy software that enhances Pilot's bookkeeping service, collaborate with cross-functional teams, mentor peers, and maintain high-quality code. You will handle both backend and frontend technologies while ensuring the software supports real-time financial data analysis.
As a Senior Manager on the CFO Services team, you will leverage your financial and strategic acumen to assist clients with complex financial engagements, develop financial models, manage budgets, and support investor discussions. You'll lead and mentor junior team members while seeking process improvements and strategic opportunities within Pilot CFO Services.
As a Principal on the CFO Services team, you will provide strategic finance consulting to diverse startups, solving complex financial challenges, developing financial models, and overseeing budgets. You'll work closely with clients, mentor junior staff, and lead improvements to enhance service offerings, driving financial returns and strategic growth.
The Sr. Demand Generation Manager will develop and execute strategies to accelerate revenue growth in the Technology sector. Responsibilities include cross-functional collaboration with sales and product teams, planning omni-channel marketing campaigns, developing engaging content, and managing lead generation and nurture programs. The role requires hands-on execution and a data-driven approach to optimize marketing efforts.
As an Associate in CFO Services, you'll provide strategic finance advice and fundraising consulting to startup founders. Responsibilities include developing financial models, communicating insights to clients, managing budgets, conducting research, and improving business processes.
The Senior Customer Success Manager ensures smooth customer renewals by collaborating with Operations to manage the customer lifecycle. They leverage insights to reduce churn, negotiate contracts, and uncover upsell opportunities, while advocating for the customer’s needs and improving Pilot’s offerings.
The Customer Success Manager ensures timely renewals, drives retention strategies, and manages customer relationships. They analyze customer data to mitigate churn risks, negotiate contracts, and advocate for customer needs while collaborating with teams to enhance service delivery.
The Business Operations Manager will support various initiatives within the Customer Operations Department, leveraging data analytics to drive business outcomes, manage key projects, optimize processes, and foster a high-performance culture. This role requires collaboration with various teams and a strategic approach to management.
The Business Operations Manager will oversee various strategic initiatives within the Customer Operations Department, utilizing data analytics to drive performance and manage projects to optimize business processes. They will collaborate with cross-functional teams, support change management efforts, and foster a positive team culture.
The Business Operations Manager will collaborate with customer operations to manage accounting back office processes, leveraging data for insights, leading projects, optimizing processes, and driving strategic initiatives while fostering a positive team culture.
The Chief of Staff & Business Operations Lead will support the VP of Customer Operations in decision-making and lead a small team. Responsibilities include managing company resources, overseeing projects, optimizing processes, vendor management, and fostering a positive culture in the Customer Operations department.
The Chief of Staff will support the VP of Customer Operations, manage Business Operations Managers, and drive strategic initiatives to enhance organizational effectiveness. Responsibilities include overseeing resource management, leading change initiatives, optimizing business processes, and fostering a positive company culture through effective leadership and communication.
As the Head of Revenue Operations, you will align and optimize sales and marketing functions to maximize revenue. Responsibilities include managing the revenue funnel, forecasting sales, and developing strategies for systems and processes. You will also oversee commission payments and lead a team of RevOps contributors.
As a Senior Software Engineer in the SMB Product team, you will build, test, and deploy software while collaborating with product managers and designers. Your role includes creating technical specs, mentoring teammates, and ensuring software solutions meet internal needs. A focus on continuous deployment and problem-solving for small businesses is key.
As a Software Engineer at Pilot, you'll build, test, and deploy software in a continuous manner, collaborate with internal teams, create technical specs, and support your software and services. Experience with Python is a plus.
This outbound Account Executive role involves building a pipeline of prospective customers using various tactics such as emailing and calling. The position requires nurturing leads, managing the opportunity pipeline, and collaborating with marketing and product teams while achieving sales goals.
As an Account Executive at Pilot, you will drive sales by exceeding goals and maintaining a pipeline of prospective customers. You'll present Pilot’s financial services, collaborate with various teams, and leverage a consultative approach to problem-solving for strategic clients.
The Founder in Residence at Pilot will work closely with startup accelerators, implementing initiatives that support startup founders while demonstrating strong ROI. The role requires a hands-on approach to projects, clear reporting, and exceptional communication skills, leveraging the candidate's startup experience to build meaningful relationships within the startup ecosystem.