Pilot.com
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Benefits at Pilot.com
Financial + Retirement
401(K)
Company equity
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Dental insurance
Disability insurance
Health insurance
Life insurance
Vision insurance
Wellness programs
Mental health benefits
Child Care + Parental Leave
Family medical leave
Generous parental leave
Culture
Open door policy
Open office floor plan
Remote work program
Team based strategic planning
OKR operational model
Vacation + Time Off
Paid holidays
Paid sick days
Unlimited vacation policy
Recently posted jobs
The Sr. Customer Success Manager is responsible for managing renewals and retention strategies for Pilot’s customers. They will analyze customer data, drive optimal outcomes to reduce churn, and ensure a smooth customer journey by advocating for customer needs internally. The role involves proactive communication, contract negotiations, and cross-functional collaboration to achieve revenue targets.
As Product Marketing Lead at Pilot, you will bridge services and customers, conduct audience research, create compelling narratives, execute product marketing campaigns, and ensure alignment between product and marketing teams. Your aim is to deeply understand customer segments and advocate for their needs in go-to-market activities.
As Social Media Lead at Pilot, you will develop and execute strategies to enhance engagement with content, manage social media projects, and integrate efforts with marketing and advertising initiatives. Responsibilities include creating tailored content, establishing brand voice, managing relationships with creators, analyzing performance metrics, and collaborating with various teams to support marketing goals.
