Search the 19 jobs at Pathward

The Customer Experience Team Lead is responsible for coaching and developing call center employees, ensuring exceptional customer service, monitoring team performance, and providing constructive feedback. They work in a high-pressure environment while maintaining service standards and effectively manage potential issues and team communication.

The FinOps Analyst I will work on funds flow creation, new account setup, and reconciliation of DDA account activity. Responsibilities include managing accounts, analyzing account activity, resolving account issues, and following procedures for account management.

The IT Auditor II performs IT audits including SOX testing, aiding operational and compliance audits, and developing analysis reporting for internal audit. The role involves risk assessments, analyzing data for deficiencies, documentation, and leading departmental projects while ensuring adherence to laws and regulations.

The Sr. Product Marketing Manager will lead the strategy and commercialization of products within the Partner Solutions division. Responsibilities include driving product performance, managing the product lifecycle, developing new functionality, and collaborating with cross-functional teams to meet business objectives.

The Partner Quality Specialist I reviews marketing materials for compliance with guidelines, answers Partner inquiries, submits issues for resolution, facilitates program implementation, trains Partners on marketing submission, builds relationships, and conducts quality reviews while ensuring SLAs and Quality Review scores are met.

As a Senior Product Manager for Commercial Lending, you will lead improvements in lending lifecycle including loan origination and servicing, enhance operational efficiency, ensure compliance, and develop customer-centric solutions while managing product roadmaps and communicating with stakeholders.

The Partner Account Executive develops and oversees enterprise-level support for assigned partners, fostering relationships to enhance growth and retention. This role involves creating strategic account plans, driving business development initiatives, monitoring industry trends, and collaborating with cross-functional teams to ensure partner success, while maintaining clear communication and accountability.

As a Risk Analyst II, you will support the development and oversight of the organization's Risk Management Program. You will conduct complex risk assessments, assist with risk management policies, perform variance trend analysis, and evolve risk reports for various audiences. Additionally, you'll act as a subject matter expert and handle problem management and escalation issues.

As a Data Scientist II, you will develop methods to consolidate and analyze large datasets to generate insights for management. You'll design statistical models, advise on emerging trends, and collaborate with teams to implement strategies effectively.

The Alerts Analyst I is responsible for analyzing customer and transactional activity presented in the bank’s data systems to identify unusual activity involving Pathward accounts and/or services. Responsibilities include analyzing information, evaluating activity, maintaining documentation, taking appropriate actions, and providing outstanding service to customers and internal employees.

The role involves consulting with People & Culture partners on compensation programs, conducting market research on compensation levels, supporting annual compensation processes, and advising management on compliance with compensation regulations.

The Software Engineer II will develop maintainable software solutions, solve development problems, enhance existing systems, participate in user story analysis, and document software changes. They will also keep up with industry changes and best practices, contributing actively to the team's development processes.

The Principal Data Engineer will lead a Data Engineering team responsible for developing and implementing data solutions to enhance the company's data capabilities. This role includes designing and documenting software solutions, mentoring team members, and improving existing systems for increased efficiency and performance.

The FIU Case Analyst will analyze customer transactions for suspicious activity, maintain detailed case files, complete necessary regulatory forms, and communicate with internal and external parties while ensuring high-quality service and confidentiality.

As a Senior Software Engineer, you will design and implement features for existing and new software products, perform coding, testing, and debugging, and interact with users to define system requirements. You will also complete documentation of installation and maintenance procedures.

The Software Engineer II develops flexible, maintainable software solutions, performs testing, reviews and enhances existing systems, participates in planning and user story analysis, documents software changes, and stays updated on industry standards. The role involves working in a team and addressing business problems with effective technical solutions.

The Data Scientist I role involves developing and monitoring quantitative models for credit and fraud analytics. Responsibilities include consolidating large datasets, performing predictive analytics, supporting machine learning models, advising on trends, and collaborating with teams to implement strategies.

The Solutions Engineering Program Manager will lead the development and onboarding of financial solutions involving new partners and products. Key responsibilities include developing product strategies, ensuring compliance and scalability, managing partnerships, and communicating effectively across cross-functional teams.

The Public Policy Associate IV will support government relations by developing and executing advocacy strategies for Pathward's policy priorities, monitor legislative requirements, conduct analysis, and engage with legislators and regulators. Responsibilities also include leading PAC engagement and planning events to support policy objectives.