Benefits at Parallel

The Lead Guide is responsible for overseeing operational tasks, training new employees, providing product knowledge, ensuring exceptional customer service, and maintaining compliance with state regulations. They also address customer complaints effectively to build loyalty.

The Lead Guide manages operational tasks and provides exceptional customer service in cannabis retail. Responsibilities include training new staff, handling patient intakes, making product recommendations, and maintaining compliance with state regulations. The role also involves managing store operations and resolving customer complaints.

The Lead Guide is responsible for operational tasks, customer service excellence, employee training, and maintaining patient records in a cannabis retail environment. They handle product recommendations and ensure compliance with state regulations while fostering a welcoming atmosphere for customers and staff.