Offices at Pangea Money Transfer

As a Product Manager, you will oversee key product initiatives, collaborate with engineering and design teams, prioritize product backlogs, and ensure quality delivery according to business goals. You will also gather feedback for product improvement and monitor KPIs to evaluate success.

As a Bilingual Customer Experience Advocate, you will provide phone support during busy times, improve platform processes, and assist customers through various communication channels. You will ensure timely resolutions, handle escalations, and conduct coaching sessions, contributing to excellent customer service and teamwork with cross-functional teams.

As a Lead Fraud Analyst at Pangea, you will conduct in-depth fraud investigations, manage chargebacks, report on fraud metrics, and mentor a payments operations team. Your role is crucial in shaping fraud prevention strategies and maintaining the financial integrity of the company.