Search the 18 jobs at Palmetto Technology Group, Inc.

The Solutions Specialist will identify and qualify new customer prospects, make outbound calls, attend networking events, and collaborate with the marketing team to drive sales. Responsibilities include utilizing the company CRM to track sales activities and following the sales process to close deals.

The Account Manager will build and maintain strategic relationships with assigned clients, focusing on client retention, managing key decision-maker relationships, and helping clients achieve their business goals. This role requires proactive outreach, effective communication, and collaboration with internal teams to ensure client satisfaction and resolve issues.

The Solutions Sales Specialist engages with clients to assess their needs, offers tailored solutions, conducts demonstrations, and provides post-sales support. They ensure customer satisfaction while collaborating with internal teams and maintaining documentation. Continuous learning about products and market trends is key to their role.

The Solutions Sales Specialist is responsible for engaging with clients to assess their needs, develop tailored solutions, conduct demonstrations, collaborate with internal teams, and provide post-sales support. This role focuses on building long-term relationships and generating revenue through field-based sales activities.

The Solutions Sales Specialist engages with clients to understand their needs and recommends customized solutions. Responsibilities include conducting demonstrations, providing post-sales support, collaborating with internal teams, and managing sales territories to meet revenue targets.

The Account Manager is responsible for onboarding new clients, building and maintaining relationships with key decision-makers, ensuring client satisfaction, and serving as an advocate for clients. The role involves managing projects, resolving client issues, and providing strategic advice to help clients achieve their business goals.

As an Account Manager, you will work with existing customers to understand their technology needs, develop roadmaps and budgets, and cross-sell services. You will handle customer requests, conduct presentations on Microsoft Cloud Solutions, maintain product knowledge, and engage in sales procedures while ensuring customer satisfaction and compliance with company policies.

As an IT Service Desk Associate at PTG, you will provide technical support and troubleshooting assistance to users experiencing IT issues. This role involves resolving hardware, software, and network problems, guiding users on installations, managing incidents, and collaborating with IT teams and vendors. Prioritize client satisfaction by ensuring timely resolutions and offering user training on IT services.

The Help Desk Analyst II is responsible for troubleshooting client issues, configuring and managing various technologies including Windows and VMWare, and providing remote support. The role includes project planning and vendor management while ensuring documentation for scheduled tickets. Must handle diverse situations with attention to detail and may require extended hours.

As a Project Engineer, you will engage in designing, implementing, and supporting technology infrastructures for high-value clients. Responsibilities include managing client relationships, resolving technical issues, and handling hands-on Systems/Network engineering. Skills in network infrastructure, cloud migration, and customer service are essential for success in this role.

The Help Desk Level III Engineer at Integrated Axis will design, implement, and support IT infrastructures, troubleshoot complex technical issues, and manage client relationships. Responsibilities include overseeing network infrastructure projects, managing helpdesk tickets, training users, and administering security solutions and Microsoft applications.

The Solutions Sales Specialist builds and maintains client relationships by assessing customer needs, recommending customized solutions, conducting product demonstrations, and supporting clients post-sale. The role requires collaboration with internal teams and staying updated on industry trends to ensure effective solution delivery.

The Account Manager will engage with existing customers to assess their technology needs, create strategic roadmaps and budgets, and cross-sell services. They will ensure customer satisfaction through effective communication, provide timely information regarding services, and maintain thorough product knowledge. The role involves attending training and meetings to stay updated on sales opportunities.

The Solutions Sales Specialist will generate leads and cultivate a sales territory, identify target customers, make outbound calls, collaborate with marketing on campaigns, track sales activities in the CRM system, conduct client presentations, and follow the sales process.

The Systems Engineer is responsible for resolving remote and onsite support requests, planning and implementing hardware and software, and providing advanced technical support for Microsoft applications and VMware systems. They mentor team members and ensure high-quality documentation and compliance with service level agreements.

As a Team Lead/Level II Help Desk Engineer, you will mentor a technical team, manage service delivery, troubleshoot solutions, and ensure customer satisfaction. Responsibilities include handling help desk requests, reporting metrics, and training Tier 1 support while developing technical documentation and improving workflows.

IT Help Desk Quick Fix Engineer role supporting local clients with Microsoft Cloud Technologies, troubleshooting, and customer service. Responsible for resolving support tickets, engaging with customers, and assisting in scheduling tickets for the team.

Responsible for resolving support tickets, providing desktop support, networking, and customer service for a local client with a focus on Microsoft Cloud Technologies. Engage with customers to create phenomenal customer experiences and build relationships with users. Assist in scheduling service appointments, updating help desk processes, and escalating tickets as needed. Requires 1-3 years of IT experience supporting Microsoft products and good communication skills. CompTIA or Microsoft certifications preferred.