Palmetto Technology Group, Inc.
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As an Account Manager, you will assess existing customers' technology needs, identify gaps, and create action plans and budgets. You will facilitate communications across various departments, conduct presentations, and cross-sell services. Your goal is to enhance customer satisfaction and ensure a positive company experience for clients.
The Solutions Sales Specialist will develop and manage a sales territory by identifying potential business clients, making outbound calls, attending networking events, and collaborating with marketing to execute targeted campaigns. They are responsible for conducting client presentations and following the company's sales process.
The Systems Engineer will resolve remote and onsite support requests, implement technology hardware and software, and serve as an escalation point for complex help desk issues. Responsibilities include support for Microsoft applications, VMware operating systems, Active Directory management, disaster recovery, and network infrastructure, with ongoing documentation and mentoring of team members.
The Team Lead/Lvl II Help Desk Engineer will direct and mentor the IT technical team, ensuring top-tier service delivery. Responsibilities include managing service teams, handling Help Desk requests, troubleshooting applications, and providing training for Tier 1 support. Must possess strong leadership and customer service skills, with a focus on improving processes.
The IT Help Desk Associate is responsible for resolving support tickets, providing troubleshooting and desktop support, and engaging with customers. This role focuses on Microsoft technologies and requires strong customer service skills, problem-solving abilities, and teamwork in a fast-paced environment.
As an IT Help Desk Associate, you will be the first point of contact for resolving support tickets, providing desktop support and troubleshooting issues related to Microsoft Cloud Technologies. Your role involves assisting customers and collaborating with engineers to enhance service delivery while ensuring a positive customer experience in a dynamic environment.
The Client Account Manager at COURSER is responsible for managing client relationships, providing technical support and troubleshooting, guiding onboarding, developing account strategies, and monitoring client success metrics. The role requires excellent communication skills and the ability to collaborate cross-functionally to enhance customer satisfaction and retention.
The Staff Accountant will support daily accounting operations such as maintaining the general ledger, performing account reconciliations, assisting in month-end and year-end close processes, and preparing financial reports. The role also involves managing accounts payable and receivable, tracking fixed assets, and ensuring compliance with internal controls and GAAP.
The Solutions Specialist will identify and qualify new customer prospects, make outbound calls, attend networking events, and collaborate with the marketing team to drive sales. Responsibilities include utilizing the company CRM to track sales activities and following the sales process to close deals.
The Account Manager will build and maintain strategic relationships with assigned clients, focusing on client retention, managing key decision-maker relationships, and helping clients achieve their business goals. This role requires proactive outreach, effective communication, and collaboration with internal teams to ensure client satisfaction and resolve issues.
The Solutions Sales Specialist engages with clients to understand their needs and recommends customized solutions. Responsibilities include conducting demonstrations, providing post-sales support, collaborating with internal teams, and managing sales territories to meet revenue targets.
The Solutions Sales Specialist is responsible for engaging with clients to assess their needs, develop tailored solutions, conduct demonstrations, collaborate with internal teams, and provide post-sales support. This role focuses on building long-term relationships and generating revenue through field-based sales activities.
The Account Manager is responsible for onboarding new clients, building and maintaining relationships with key decision-makers, ensuring client satisfaction, and serving as an advocate for clients. The role involves managing projects, resolving client issues, and providing strategic advice to help clients achieve their business goals.
As an IT Service Desk Associate at PTG, you will provide technical support and troubleshooting assistance to users experiencing IT issues. This role involves resolving hardware, software, and network problems, guiding users on installations, managing incidents, and collaborating with IT teams and vendors. Prioritize client satisfaction by ensuring timely resolutions and offering user training on IT services.
The Help Desk Analyst II is responsible for troubleshooting client issues, configuring and managing various technologies including Windows and VMWare, and providing remote support. The role includes project planning and vendor management while ensuring documentation for scheduled tickets. Must handle diverse situations with attention to detail and may require extended hours.
As a Project Engineer, you will engage in designing, implementing, and supporting technology infrastructures for high-value clients. Responsibilities include managing client relationships, resolving technical issues, and handling hands-on Systems/Network engineering. Skills in network infrastructure, cloud migration, and customer service are essential for success in this role.
The Account Manager at COURSER is responsible for managing client relationships, providing technical support and troubleshooting, guiding clients through product onboarding and adoption, and developing strategies that align with client goals. They will also collaborate with other teams to enhance client satisfaction and product usability.
The Executive Assistant will support the Senior Leadership team by managing schedules, coordinating travel, preparing documents, and facilitating communication with stakeholders. Responsibilities also include organizing meetings, managing files, and overseeing office operations while ensuring confidentiality and efficiency.
The Help Desk Level III Engineer at Integrated Axis will design, implement, and support IT infrastructures, troubleshoot complex technical issues, and manage client relationships. Responsibilities include overseeing network infrastructure projects, managing helpdesk tickets, training users, and administering security solutions and Microsoft applications.
The Solutions Sales Specialist builds and maintains client relationships by assessing customer needs, recommending customized solutions, conducting product demonstrations, and supporting clients post-sale. The role requires collaboration with internal teams and staying updated on industry trends to ensure effective solution delivery.