Search the 2 jobs at Osmind

Manage client accounts as the primary liaison between billing partners and psychiatric clinics, ensuring revenue cycle management needs are met. Monitor KPIs, provide guidance on mental health billing for complex treatments, analyze billing issues, and develop relationships with stakeholders.

As a Customer Experience Associate at Osmind, you will drive the customer support function, respond to queries via multiple channels, solve customer problems, assist with product feature releases, and collaborate with the product team to enhance the customer experience.