Orum
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The Enterprise Customer Success Manager at Orum is responsible for owning the customer lifecycle, from onboarding to renewal achievement. They work closely with customers to ensure their success with Orum's products and services. The role involves strategic configuration, testing, documentation, education, and proactive risk management to drive customer value and satisfaction.
The Enterprise Customer Success Manager at Orum is responsible for owning the customer lifecycle, from onboarding to renewal achievement. They work closely with customers to improve their sales development efforts and ensure success with Orum. The role involves mentoring, project management, consulting, and product specialization.
As an Engineering Manager, you will lead and mentor a team of engineers, collaborating on product vision and technical architecture. This role involves overseeing engineering tasks, promoting high standards of code quality, and actively contributing to technical challenges. Your primary focus will be empowering your team and enabling their success while maintaining hands-on involvement in engineering.
The Engineering Manager at Orum will lead and mentor a team of engineers, collaborate on defining product vision and technical architecture, and ensure high standards of engineering excellence while also diving into technical tasks themselves.
The Enterprise Account Executive at Orum will drive new business by nurturing customer relationships and managing the entire sales cycle in the B2B SaaS enterprise market. Responsibilities include strategic planning, collaborating with sales teams, achieving growth goals, and representing Orum at live events. Candidates must be proficient in cold calling and willing to travel for customer engagements.
As a Senior Product Designer at Orum, you will create user-centered digital products, improve existing features, and collaborate with product teams to deliver intuitive user experiences. You will distill complex information into enjoyable workflows and own features throughout the design process, conducting user research and testing.
The Technical Support Representative will provide exceptional customer support by managing high-volume ticket queues, addressing complex technical issues, and fostering cross-functional relationships. Responsibilities include troubleshooting software integrations, maintaining knowledge base content, and driving process improvements for a seamless customer experience. An emphasis is placed on mastering Orum’s product suite and contributing to team growth through mentoring and training.
As a Senior Full Stack Software Engineer, you will manage core product features, focusing primarily on backend development while collaborating with Product Managers and Designers to deliver seamless user experiences. You’ll oversee product lifecycles from inception to deployment and support the team in maintaining technical standards and knowledge sharing.
As a Senior Full Stack Software Engineer at Orum, you'll manage product features from inception to deployment, focusing predominantly on backend development, optimizing data handling and database management, while collaborating with product teams and mentoring junior staff.
As a Senior Product Designer at Orum, you will create user-centered designs for digital products, collaborating with product and development teams, while improving and building intuitive workflows. You will leverage your expertise to enhance user experiences through creativity and analytical thinking.
As a Senior Sales Development Representative, you will prospect leads and qualify accounts to generate pipeline opportunities for the sales team. You will be responsible for presenting Orum's solutions to potential customers, engaging them effectively, and collaborating with Account Executives to ensure smooth transitions of qualified leads.