Ooma
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The Sales Support Specialist will process orders, respond to customer queries, and assist sales representatives. Responsibilities include order entry, troubleshooting customer issues, providing data for the sales team, and ensuring excellent customer service.
As an Inside Sales Representative at Ooma, you will engage with potential customers via phone and email, qualify leads, and sell communication solutions. You will manage a sales pipeline, overcome objections, and maintain awareness of industry trends, with a focus on achieving sales targets.
As a Technical Support Representative at Ooma, you will troubleshoot Tier 1 IP Telephony issues, provide outstanding customer service, assist customers in using our platform, and educate them on products while working closely with team members for escalations as necessary. You may also be required to be on-call during evenings and weekends.
As an Inside Sales Representative at Ooma, you will nurture leads from marketing campaigns through phone and email, manage and overcome customer objections, and achieve sales quotas. You'll be responsible for making a minimum of 100 outbound sales calls daily and maintaining a strong pipeline of prospective customers while keeping informed on telecom industry trends.
As an Account Specialist at Ooma, you will manage customer relationships post-implementation, addressing billing inquiries and technical escalations while ensuring customer satisfaction and contract renewals. You'll work with enterprise clients, analyze billing, and collaborate with internal teams to enhance client projects and services.
The Senior Enterprise Account Executive at Ooma is responsible for driving customer acquisition and managing the sales process for large prospects, consistently achieving sales targets, utilizing Salesforce for pipeline management, conducting presentations, and collaborating in team meetings.
As a Mid-Market, Enterprise Account Executive at Ooma, you will drive new revenue through customer acquisition, manage sales pipelines, and meet quarterly sales targets. You will conduct discovery sessions, prepare presentations, and engage with teams to customize communication solutions for small and medium-sized businesses.
The Channel Sales Manager at Ooma will drive revenue by recruiting, onboarding, and managing channel partners to sell Ooma's VoIP services. Responsibilities include participating in joint sales calls, executing marketing campaigns, and providing feedback to drive changes in products and services.
The Linux Systems Engineer at Ooma will build, manage, and improve infrastructure for the 2600Hz division. Responsibilities include maintaining server and network security, automating tasks with Ansible, managing Azure cloud infrastructure, and participating in compliance audits. The role requires collaboration with internal teams and assisting customers in managing their cloud environments.
The Demand Generation Coordinator will manage and optimize demand generation programs, analyze marketing data, support B2B and B2C initiatives, and collaborate with marketing teams. This role focuses on measuring the impact of marketing activities and enhancing lead generation efforts.