Onomondo
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The Engineering Manager will lead and develop a team of engineers at Onomondo, focusing on mentorship and career growth while also contributing to the technical aspects of the core network functionalities. Responsibilities include managing team dynamics, fostering a positive culture, and staying updated with technological advancements in software development and telecom.
As a Technical Customer Support Representative, you will resolve complex customer issues related to IoT, troubleshoot cases online and on-site, identify improvements in support processes, and write documentation. Your role supports customer satisfaction and may involve on-call rotations for incident responses.