The Services Readiness Team Lead at OneSource Virtual manages a team focused on enhancing customer service and operational efficiency. Responsibilities include training, process improvements, performance management, project planning, and collaboration with internal teams. The role requires strong leadership and problem-solving skills to meet team and customer expectations.

The Payroll Specialist II will manage full end-to-end payroll processing for OSV's Managed Payroll customers, resolve customer issues, and configure Workday pay components. The role involves excellent communication and organizational skills to support multiple clients while ensuring service level agreements are met.

The Leave of Absence Supervisor oversees the operations of a leave management team, ensuring compliance with US and Canadian leave laws. Key responsibilities include managing escalations, training staff, and enhancing customer service delivery.

The COBRA Supervisor manages the Employee Services Team's workload, performance reviews, and service level agreements (SLAs) within a contact center environment. This role involves utilizing various technologies to balance workloads and ensure effective communication while handling tier 1 escalations and identifying areas for process improvement.

The Help Desk Lead is responsible for overseeing support for a customer team, managing agent chat responses, performing QA reviews, and updating SOPs. The lead will support case workload balance during outages and ensure agents are proficient in their tasks.

The Account Executive - Hunter is responsible for acquiring new customers and driving revenue growth for OneSource Virtual. This role requires engaging with various sales teams, managing complex sales cycles, and building relationships with prospective clients. The position focuses on understanding customer needs and positioning OSV's BPaaS services effectively in the market.

As a Senior Software Developer at OneSource Virtual, you will collaborate with a skilled team to design, develop, and maintain high-quality software solutions. Responsibilities include participating in the full software development lifecycle, integrating with various stakeholders, conducting unit testing, and supporting Agile methodologies while utilizing technologies such as C#, .NET, and SQL Server in cloud environments.

The Product Manager will oversee the product lifecycle, collaborating with cross-functional teams to align product strategy with business goals and ensure successful product launches. They will analyze market needs, drive product innovation, and manage various product deliverables throughout its lifecycle.

The Manager, Software Development oversees the entire software development lifecycle, providing technical leadership and managing the development team. Responsibilities include setting achievable goals, ensuring adherence to processes, mentoring team members, and collaborating with senior leadership and other stakeholders to meet project deadlines and maximize productivity.

The Canada Payroll Specialist is responsible for processing payroll using Workday, maintaining employee records, assisting with client implementations, and providing payroll services support in a fast-paced environment. The role requires strong organizational and communication skills, problem-solving abilities, and attention to detail.

The Tax Regional Support Sr. Specialist manages complex payroll tax issues, researches Tier 2 agency notices, and collaborates with internal teams to resolve customer escalations and ensure timely service delivery. This role requires detailed record-keeping and continuous communication with tax agencies and customers.

The Tax Regional Support Specialist is responsible for providing excellent tax service by researching and resolving tax notices and escalations. This includes coordinating with tax agencies, maintaining records, and ensuring compliance with regulatory guidelines. The role demands strong problem-solving and communication skills, along with the ability to manage time effectively under tight deadlines.

The Tax Regional Support Specialist provides tax service support by resolving tax notices and escalations, communicating with taxing agencies, and ensuring compliance while meeting service level expectations. Key duties include coordinating with internal teams, tracking payments, and maintaining aging tickets.

The Payroll Tax Supervisor leads a tax-focused team to ensure service goals are met and complex customer issues are resolved. Responsibilities include mentoring team members, identifying training opportunities, monitoring service levels, and fostering a positive work environment.

The Treasury Analyst II manages cash flow and treasury operations through detailed analysis and reporting. Responsibilities include monitoring daily cash positions, identifying trends in financial data, conducting due diligence on investments, and supporting treasury leadership with metrics and KPIs for decision-making.

The Sr. Product Manager will lead the development of financial enterprise applications, analyze project requirements, manage product roadmaps and backlogs, support service delivery, and foster strong client relationships within a collaborative environment.

The Tax Data Specialist manages tax profile data for OSV customers, processes profile update requests, and ensures accurate data entry into systems like TaxEx and Workday. Responsibilities include handling customer inquiries, maintaining information, reviewing payroll tax data, and meeting performance metrics.

The Office Coordinator is responsible for the efficient operation of the office, greeting visitors, answering calls, managing supplies, overseeing facilities, and assisting in event planning. This role also includes expense reporting, budgeting, and coordinating travel arrangements for staff and visitors.

The Payroll Specialist II is responsible for managing payroll administration services and Workday payroll processing support for clients. This role includes troubleshooting payroll issues, conducting customer check-ins, providing guidance on payroll procedures, and ensuring compliance with service level agreements. The specialist will also participate in client calls and handle year-end processes.

The Tax Regional Support Lead manages jurisdiction-specific tax filing activities, ensuring compliance with deadlines, preparing tax returns, resolving tax issues, coordinating documentation, and monitoring agency statuses. They also assist in year-end processing and work on various tax-related compliance tasks.