As an Enterprise Customer Solutions Manager, you will enhance client relationships by managing technical projects and guiding clients in leveraging Ometria's platform for effective customer experiences. Your role involves driving customer retention, conducting data audits, and proactively addressing technical challenges to ensure project success.

As a Technical Project Manager, you will manage the technical onboarding and existing client projects, coordinating with internal teams, troubleshooting integrations, and ensuring client satisfaction. You will prepare project plans and align the teams for successful delivery, while also utilizing your technical skills in data and API integrations.

As a Senior Customer Success Manager, you will build and maintain C-Suite relationships, ensure client satisfaction, drive renewals, and oversee commercial negotiations while promoting customer advocacy and data-driven decision-making. Your role involves guiding clients towards successful outcomes with the Ometria platform to enhance their retail marketing strategies.

The Senior Customer Success Manager will manage a portfolio of enterprise clients, focusing on fostering C-Suite relationships, ensuring client satisfaction, and driving revenue growth. Responsibilities include customer retention, negotiating upsells, providing commercial forecasts, and delivering strategic guidance to clients in the retail space.