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The Quality Analyst will ensure accuracy and adherence to policies in customer operations. Responsibilities include analyzing processes, enhancing banking workflows through testing, identifying areas for improvement, and supporting leadership with QA insights. The role requires strong communication and analytical skills, as well as proficiency in SQL.
Join Novo as a KYC Analyst to ensure efficient platform operation, minimize losses, and reduce friction in onboarding processes. Be part of a revolutionary start-up in the small business banking industry.
As a Growth Analyst at Novo, you will leverage data to enhance customer acquisition, lifetime value, and engagement through experiments and strategic initiatives. You will collaborate with cross-functional teams to analyze data, optimize marketing strategies, and drive data-driven decision-making across the organization.
As the Assistant Manager of KYC & BSA, you will lead a team of analysts to ensure effective execution of KYC, BSA, and AML processes. Responsibilities include compliance oversight, data analysis, report presentation, policy enhancement, risk assessment, and collaboration with legal teams. You will also mentor staff and ensure adherence to regulatory standards.
As an Item Processing Analyst, you will perform daily reviews of transaction alerts related to fraud prevention, manage ACH, checks, and wires within set SLAs, conduct fraud investigations, and create reports for leadership. You'll communicate directly with customers and suggest process improvements in collaboration with the development team.
As a Lead for Compliance and Third Party Risk Management at Novo, you will oversee vendor onboarding, perform risk assessments, ensure compliance with U.S. regulations, and develop policies. You will collaborate with internal teams, manage operational activities, and contribute to process improvements within the fintech environment, focusing on small business support.
As a Check Processing Analyst at Novo, you will handle all aspects of check processing, including encoding checks, fraud prevention, and account activity reviews. You will communicate with customers and institutions for seamless operations, conduct fraud investigations, and present findings to leadership. Your role is vital in minimizing fraud risks and improving existing processes.
As a Growth Analyst, you will design and conduct experiments, strategize bids for marketing traffic, manage campaign launches, and collaborate with cross-functional teams to leverage data for enhancing customer acquisition and engagement.