Novig
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As a Customer Support Manager, you will resolve inquiries and enhance user experience through email and live chat. You will engage users, contribute to team scaling, and work with internal systems to troubleshoot issues. Your role involves collaborating on user insights and ensuring a meaningful customer interaction.
The Marketing Engineer Lead will oversee the martech stack management, design dashboards to visualize KPIs, analyze marketing data for strategic insights, and enhance campaign targeting using predictive analytics. The role involves working with various teams to ensure effective integration of marketing technologies and establish data management best practices.
The CRM Lifecycle Manager/Senior Manager will develop marketing campaigns across various channels to engage customers, conduct A/B testing, analyze customer data for trends, and collaborate with teams to enhance customer experience. They will establish retention goals and strive for optimal campaign performance.
The Acquisition Marketing Manager/Senior Manager will design and execute acquisition marketing campaigns, focusing on partnerships and programmatic advertising. Responsibilities include managing campaign execution, A/B testing, and reviewing analytics to drive customer acquisition. The role involves collaborating with various teams and establishing acquisition goals with the CMO.
The Finance & Operations Director at Novig will oversee and optimize financial and operational activities to support the company's growth. Responsibilities include managing payment operations, financial planning and analysis, developing financial models, managing promotions, providing customer support, and utilizing data analytics for business decisions.