Search the 8 jobs at NimbleRx

The Customer Support Manager will lead and mentor the customer support team, develop strategies to enhance service efficiency, monitor KPIs, resolve escalated customer issues, and drive customer satisfaction initiatives while collaborating cross-functionally.

The Client Partner Associate will support pharmacy partners by managing client relationships, training on Nimble services, and identifying growth opportunities using performance reports. The role requires proactive communication and collaboration with various teams to ensure partner success and satisfaction.

The Client Partner at NimbleRx manages relationships with pharmacy partners, providing training and support to enhance their use of Nimble's services. They analyze performance data to identify growth opportunities and collaborate with internal teams to assist partners effectively.

As a Senior Backend Engineer, you will architect pivotal technologies for web products focusing on patient and pharmacy access. The role involves building scalable platforms and APIs, mentoring junior engineers, ensuring code quality, and enhancing system performance.

As a Senior Full-Stack Engineer at NimbleRx, you will architect and develop web products for various users. Your responsibilities include building a scalable platform, taking ownership of full-stack features, mentoring junior engineers, and promoting high-quality development. You will tackle design challenges and enhance system usability.

As a Customer Support Representative, you will assist customers and pharmacy partners by resolving order changes, cancellations, refunds, and related inquiries. You'll deliver exceptional support via email and chat, manage 40-50 support tickets daily, and communicate with patients and pharmacy partners.

The Contract Recruiter at NimbleRx will be responsible for full cycle recruiting, including candidate sourcing, engagement, and collaboration with hiring leaders. The role emphasizes maintaining a positive candidate experience and supporting the recruiting team's collaborative efforts. The successful candidate will work to attract top talent across multiple teams and contribute to building a strong talent pipeline.

The Client Partner Manager at NimbleRx will lead and mentor a team focusing on account retention and growth, manage business relationships, develop account management processes, and ensure effective communication with stakeholders to support new product initiatives.