Search the 7 jobs at ngrok

As a Staff Software Engineer in Developer Growth at ngrok, you'll enhance billing systems, design scalable software, lead technical initiatives, and mentor other engineers. Your work will ensure the platform efficiently supports millions of users and innovates billing infrastructure.

As a Staff Software Engineer at ngrok, you will design and implement core systems to enhance the platform’s functionality, focusing on customer satisfaction and scalable software. You will lead technical decisions, mentor engineers, and utilize data to inform development strategies.

Design, build, and implement core software systems to improve the ngrok platform. This role involves leading technical decisions, building customer satisfaction through data utilization, mentoring other engineers, and writing scalable software for large user bases.

As a Senior Technical Writer, you'll create and maintain documentation, tutorials, and API references for ngrok's platform. Collaborating with engineers and product managers, you will ensure clarity and accessibility of technical content. You'll review existing documentation and innovate new guides based on user feedback and product updates.

The Senior Software Engineer, Trust and Abuse at ngrok will be responsible for building product features, platforms, and machine learning models to protect the community from various types of abuse and fraud. They will collaborate with product and security teams to enhance trust and safety measures and shape the trust team's vision and roadmap.

As an Engineering Manager at ngrok Inc., you will lead and coach a team of software engineers, drive continuous learning and improvement, and enhance team capabilities. The role involves balancing product work, technical investments, and experiments to achieve sustainable success. Ideal candidates have 5+ years of software engineering experience, 4+ years of experience as a technical lead or engineering manager, and excellent communication skills.

As a Principal Product Manager at ngrok, you will lead product development aimed at enhancing the developer experience. Responsibilities include creating product specifications based on user needs, prioritizing features, and acting as the customer advocate in engineering discussions. You will navigate technical challenges, manage project charters, and directly influence the product roadmap based on insights and feedback.