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As a Customer Success Manager, you will ensure client satisfaction by developing success plans, conducting check-ins, analyzing customer health metrics, and providing educational resources. You will also work on cross-selling and upselling opportunities, prepare for renewals, and advocate for customers internally.
The Back End Developer will contribute to the server components of a no-code automation platform, design and implement secure RESTful and GraphQL APIs, and collaborate with the product and QA teams. Responsibilities also include writing unit tests and ensuring high performance and scalability of services.
As a Solution Architect, you will engage with customer stakeholders to understand their needs, design no-code workflow and AI-driven solutions, and ensure project delivery that meets business objectives, through effective communication and collaborative workshops.
As a Customer Success Manager, you will engage proactively with clients to understand their needs, develop tailored success plans, and enhance customer relationships. Responsibilities include cross-selling, conducting check-ins, preparing for renewals, and advocating for customers within the company.
As a Customer Success Manager, you'll proactively communicate with clients to ensure satisfaction, develop tailored success plans, and identify opportunities for cross-selling. Your role includes conducting check-ins, analyzing customer metrics, and advocating for customer needs within the company.