Natterbox
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The Global Demand Generation Manager will develop and execute a comprehensive demand generation strategy aligned with sales and marketing goals. This role focuses on digital marketing, account-based marketing, and organic growth initiatives to drive engagement and pipeline growth, managing multi-channel campaigns and collaboration with sales teams.
As a Customer Support Engineer at Natterbox, you will provide technical support and user education to customers, troubleshoot issues with hosted telephony systems, and maintain accurate customer records in CRM. Your role involves ensuring timely resolutions to customer problems, enhancing the knowledge base, and delivering exceptional service across multiple communication channels.