Muck Rack
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As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
As a Senior Product Analyst, you'll lead product analytics initiatives, transforming raw data into actionable insights to guide product development and user engagement. Collaborating with cross-functional teams, you'll analyze user behavior, develop metrics and dashboards, and deliver data-driven recommendations to enhance product strategy.
The Product Manager will work with a cross-functional tech team to write requirements, manage the backlog, advocate for tech projects, track project progress, and analyze usage data to enhance product experiences for users.