Muck Rack
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The Instructional Designer will create and support educational resources for Muck Rack's customers, focusing on enhancing product mastery and team performance. Responsibilities include developing courses, tracking training metrics, and collaborating with cross-functional teams to improve customer engagement and adoption of the platform.
The Outbound Sales Development Representative will generate opportunities through outbound outreach, manage objections, engage target accounts creatively, and track PR industry news to identify opportunities. Success will be measured by activity, email open/reply rates, and meetings booked.
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
The Social Media Manager will develop and execute social media strategies to enhance brand reputation, engage communities, and track social media performance at Muck Rack, a leading SaaS platform for PR professionals.
As a Senior Full-Stack Engineer, you will collaborate with engineers, product managers, and designers to develop user-facing features and manage large data volumes. You will lead technical projects and influence the engineering culture at Muck Rack, ensuring high-quality, scalable solutions are delivered while balancing work and life.
As Chief of Staff, you will enhance CEO efficiency, manage company OKRs, facilitate leadership meetings, and improve communication across departments. Your role will involve strategic thought partnership, task accountability, and project management, while driving initiatives aligned with company goals.