Search the 2 jobs at Momos

The Customer Operations - Support Lead will manage the daily operations of the Customer Operations team, ensuring timely resolution of customer inquiries and building scalable processes for team efficiency. The role includes performance reporting, team training, quality audits, and hiring to enhance customer support operations.

The Customer Success Manager at Momos is responsible for ensuring exceptional support for clients, driving product adoption, and fostering long-term relationships. The role involves client interaction, issue resolution, user support, and collaboration with internal teams to enhance customer satisfaction and advocate for their needs.