Benefits at Mindtickle

As a Customer Success Engineer II at Mindtickle, you will act as a technical liaison, diagnosing complex issues, providing configuration support, managing customer relationships, and ensuring successful product implementation. Responsibilities include investigating technical issues, documenting solutions, providing ongoing support, and collaborating with internal teams for timely issue resolution.

The Technical Account Manager at Mindtickle ensures effective implementation, adoption, and value realization of their sales enablement products. Responsibilities include customer onboarding, ongoing support, relationship management, performance monitoring, training, and feedback advocacy to optimize the customer experience with Mindtickle's suite of tools.

As an Instructional Designer, you will create engaging educational content and instructional materials, restructure existing customer content for bite-sized learning, collaborate with stakeholders, and evaluate the effectiveness of sales content.