Search the 14 jobs at Mercury

As a Customer Support Specialist at Mercury, you'll assist users with inquiries via chat, email, and phone. Responsibilities include handling account requests, teaching customers about the product, identifying systemic issues, collaborating with engineering on bugs, writing help documentation, and fostering strong relationships with users. You'll work on building the customer support infrastructure at Mercury.

The Sr. Strategic Operations Program Manager will lead cross-functional programs focusing on Risk and Compliance, working with various teams to enhance company operations and response strategies. Responsibilities include managing strategic initiatives, optimizing operational processes, and collaborating with data teams for analysis to inform business strategies.

As a Procurement Lead at Mercury, you will negotiate vendor agreements, analyze spend data for cost-saving opportunities, oversee procurement processes, assess vendor risks, and ensure compliance with company standards. You'll establish procurement policies, manage RFP processes, and collaborate across departments to enhance operational efficiency.

As a Senior Financial Partnerships Manager, you will manage and grow a portfolio of strategic financial partnerships, collaborate closely with internal teams, and develop strategies to enhance Mercury's partner network while ensuring compliance and delivering value to customers and partners alike.

As the Head of Risk Engineering at Mercury, you will lead and scale risk systems that ensure fraud detection and compliance. Your responsibilities include developing risk strategies, leading engineering teams, building risk infrastructure, and supporting regulatory standards through collaboration with legal and compliance experts.

As an Onboarding Manager, you will manage a team of onboarding specialists, oversee team performance, create efficient processes, monitor key performance indicators, and ensure a high-quality customer experience while adapting to a rapidly changing environment.

As a Business Sourcer at Mercury, you'll manage candidate pipelines, collaborating with hiring managers to build diverse teams. Your role includes screening candidates for fit with company values, championing diversity initiatives, and optimizing sourcing processes while staying updated on industry trends.

The Senior Data Scientist will derive insights from data, develop data models, and improve data pipelines while partnering with revenue and marketing teams. Responsibilities include analyzing trends, conducting experiments, and leveraging analytical models to enhance sales and user experience.

As the Head of AML Advisory at Mercury, you will lead the development and implementation of the BSA/AML program, working across compliance, risk, and product teams. Responsibilities include creating governance structures, ensuring adherence to regulatory requirements, and supporting compliance initiatives to protect the organization and its customers.

The Senior Risk Strategist will utilize data and quantitative analysis to develop risk strategies for personal banking and product expansion at Mercury. Responsibilities include leading cross-functional efforts, ensuring compliance with regulations, optimizing processes, and representing the team's risk appetite across the organization.

The Head of Risk Product will lead the Risk Product team at Mercury, shaping product strategy by understanding customer and partner needs, managing risk and compliance, and leading multiple product teams. Responsibilities include improving product experiences, developing efficient risk processes, and collaborating with design and engineering counterparts.

As a Software Engineer at Mercury, you will take ownership of product development, collaborate closely with designers and product leaders, and work with backend and full-stack technologies. Your goal will be to create user-friendly banking experiences for startups, balancing innovative solutions with user empathy.

The Senior Product Manager will guide the development of an intuitive accounting experience for business owners, facilitating seamless collaboration with accountants. They will ensure that complex financial data is made accessible and meaningful, collaborating across teams to create a cohesive product that addresses user needs.

As the VP of Design at Mercury, you will lead and strategize the design team of 40, ensuring high-quality design outcomes and developing a cohesive design strategy. You will oversee brand design, manage cross-functional collaboration, and foster a culture of excellence within the design team while aligning design efforts with business objectives.