The HR Help Desk Associate serves as the first point of contact for HR questions, managing inquiries via phone, email, and a ticketing system. Responsibilities include processing HRIS requests, conducting onboarding, maintaining employee data, and supporting ongoing HR projects while ensuring effective communication and service delivery.

The Project Coordinator will assist the HR operations departments at 9Dot Education Solutions by managing multiple projects, supporting HRIS, and enhancing team collaboration. They will be responsible for organizing documents, coordinating meetings, travel arrangements, and improving workflows, all while supporting a Director in a hybrid work environment.