Mark43
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The Public Safety Consultant will oversee Records Management System (RMS) implementations for police forces, ensuring configuration and business processes meet customer needs. Responsibilities include managing testing workflows, collaborating with training and marketing teams, and assessing customer workflows to facilitate product adoption and usage.
The Account Manager will act as a trusted advisor to customers in the public safety sector, ensuring satisfaction, driving product adoption, and fostering long-term partnerships while identifying opportunities for renewals and upsells. This role involves frequent travel and collaboration with sales and support teams to enhance customer experiences and outcomes.
As a Senior Full Stack Engineer at Mark43, you'll collaborate with product managers and designers to develop innovative cloud-based public safety software. You'll own product features, improve architectural strategies, and enhance both front-end and back-end components, all while mentoring junior engineers and contributing to a positive team culture.
The Staff Engineer at Mark43 is responsible for building cloud-based public safety software by leveraging technologies like Java, MySQL, Redis, and Elasticsearch. They will take ownership of features from development to deployment, improve architecture for scalability, and support junior engineers while collaborating with product and design teams.
The Solutions Engineer will collaborate across teams to support sales efforts, particularly with public safety agencies, by understanding technical requirements, conducting product demonstrations, and managing deployments. They will also gather requirements for successful migrations and integrations, while maintaining effective communication with stakeholders.
The Technical Account Manager at Mark43 will enhance customer satisfaction for UK accounts by implementing technical services, analyzing customer needs, and collaborating with cross-functional teams to drive improvements. The role requires strong communication skills and expertise in SaaS and digital technologies, focusing on customer relationship building and support throughout account management.
As a Project Manager at Mark43, you'll oversee the successful deployment of software for public safety agencies. Responsibilities include developing project plans, coordinating resources, managing scope and finances, tracking progress, identifying risks, and ensuring timely delivery of project outputs, while fostering stakeholder collaboration.
The RMS Consultant will manage Records Management System (RMS) implementations and best practices for public safety agencies. Duties include overseeing configurations, conducting testing, defining roles, guiding change management, driving product adoption, and providing training. The role requires at least 50% travel to ensure successful deployment and customer satisfaction.
The Customer Experience Manager is responsible for advocating for clients, developing strategic account plans to enhance product adoption, supporting clients during pre and post-implementation activities, and tracking client satisfaction and feedback. They will collaborate with various teams to ensure smooth client experiences and manage key performance indicators (KPIs).
The Account Manager at Mark43 focuses on enhancing customer experience and driving growth through strategic account management. Responsibilities include advocating for clients, collaborating to meet their needs, tracking customer health metrics, developing account plans, managing contract negotiations, and providing customer insights to internal teams.
This position is for applicants interested in joining Mark43's People Operations team. The role entails engaging with the team and may lead to opportunities in various open positions. Members benefit from mentorship and contribute to mission-critical software that supports first responders.
Mark43 is looking for candidates interested in joining their team through a general application. They empower communities with technologies that improve safety and quality of life, developing software for first responders. The company values mentorship, professional growth, and supporting law enforcement through mission-critical software products.
Mark43 is seeking passionate individuals to apply for various roles within their finance team. Candidates will work collaboratively to build impactful software for first responders, receiving mentorship and growth opportunities.
As a Full Stack Engineer at Mark43, you will design and build scalable, secure cloud software for public safety solutions. You'll collaborate with product and design teams, write clear code and documentation, conduct testing, and enhance system architecture, contributing to an innovative and inclusive engineering culture.
As a Full Stack Engineer at Mark43, you will build and enhance scalable software for public safety, collaborating with Product Managers and Designers. Your role includes developing features in Java and React, improving software architecture, managing RESTful APIs, and documenting your work while participating in code reviews and implementing best engineering practices.
The Employee Experience Coordinator will manage office operations and support HR functions, creating white-glove experiences for employees, coordinating events, ensuring a welcoming office environment, and assisting with onboarding and people initiatives.
As a Mid-Level Android Developer, you will build the Android version of cloud-based law enforcement software and new mobile-first software from scratch. Responsibilities include developing product modules, creating test environments, and collaborating with product managers and designers to meet user requirements.
The Sales Operations Manager will lead the sales operations team at Mark43 to optimize processes across the sales lifecycle, support global sales teams, analyze performance metrics, and enhance team productivity. They will also oversee CRM tools and provide insights to enhance sales strategies.
The FP&A Senior Manager will lead financial planning processes, deliver insightful analysis, and support strategic decision-making. Key responsibilities include building financial models, collaborating with department leaders for budget management, and optimizing organizational planning. This role involves working closely with business teams to assess financial performance and manage vendor contracts.
As a Technical Account Manager, you will provide on-site support to the Port Authority of New York and New Jersey. Your responsibilities include troubleshooting technical services, analyzing customer needs, guiding stakeholders through implementations, and collaborating with the Customer Success team to resolve client issues.