The Operations Manager will oversee customer service improvements and operational management at education centers, guiding a team, managing schedules, and enhancing partner relations. Responsibilities include ensuring quality interactions, monitoring financial records, and supporting business growth initiatives.

The Senior Salesforce Engineer is responsible for designing, developing, and maintaining custom Salesforce applications. This role involves collaborating with product managers to understand business needs, developing high-quality code, conducting system integrations, and providing technical support. The engineer will also manage Salesforce administrative functions, customize fields and layouts, and evaluate third-party solutions within the ecosystem.

The role involves optimizing operations at Manabie, focusing on enhancing customer satisfaction and loyalty by managing requests and inquiries. Key tasks include designing sales and customer success operations, identifying and improving operational flow issues, visualizing management KPIs, and organizing data within Salesforce.

The role focuses on leading projects that help clients achieve their long-term goals using Manabie products, enhancing user satisfaction, and addressing client challenges through consulting and tailored support.

As a Sales Consultant at Manabie, you will work on developing and supporting educational institutions by understanding their challenges and proposing solutions. Your responsibilities will include lead generation, consulting proposals, and managing customer relations to enhance the product and drive business development.