Search the 33 jobs at Lucid Software

The Product Manager at Lucid Software will be responsible for overseeing product features from ideation to iteration, ensuring excellent user experiences, and improving core business metrics. They will collaborate with various teams and become an expert on customer needs while guiding engineers on feature development and prioritizing work across projects.

The Product Manager will lead the development of features for Lucid's collaboration software, ensuring continuous improvement of user experience and business performance. Responsibilities include collaborating with cross-functional teams, conducting research for feature validation, guiding feature development, and optimizing product metrics.

As a Commercial Account Executive, you'll drive strategic business growth by closing deals and expanding relationships with current customers while collaborating with Customer Success Managers. Responsibilities include prospecting, maintaining forecasts, and improving best practices in sales processes.

The Customer Success Specialist at Lucid Software drives customer success by understanding business objectives, optimizing user adoption of products, and resolving technical issues. They engage with customers primarily through email, phone, or screen share, while collaborating with teams to enhance customer experiences and retention through data-driven strategies.

As the Senior Manager of Sales Development at Lucid Software, you will lead a team of 7-10 Sales Development Representatives to optimize top-of-funnel activities for generating opportunities and account renewals. This role involves coaching, mentoring, and training SDRs, managing team productivity, and developing strategies for market penetration while maintaining expertise in Lucidchart's offerings.

Commercial Account Executives at Lucid Software drive strategic business growth by closing new business and engaging with existing customers. Responsibilities include maintaining client relationships, expanding the adoption of Lucid's products, ensuring renewals, and pipeline management. AEs are also expected to meet team standards and contribute to teamwork initiatives.

The Customer Success Manager at Lucid Software ensures clients realize the full value of the Lucid Suite by developing strong customer relationships, managing a portfolio of accounts, and driving product adoption through tailored strategies and change management practices. They serve as trusted advisors and collaborate with various stakeholders to enhance customer satisfaction and loyalty.

The Sr. Customer Success Manager at Lucid Software will manage a portfolio of strategic accounts, ensuring customers achieve maximum value from the Lucid Suite. Responsibilities include developing customer strategies, building relationships, managing accounts, and resolving issues to enhance customer satisfaction and loyalty.

The Sr. Customer Success Manager at Lucid Software is responsible for ensuring customer satisfaction and successful adoption of the Lucid Suite by developing strong relationships with clients, conducting business reviews, and implementing effective strategies to drive product usage and achieve customer outcomes.

The Senior Revenue Accountant will manage month-end revenue journal entries, reconciliations, and financial analysis. Key responsibilities include evaluating customer contracts for revenue treatment under ASC 606, improving processes, ensuring compliance with GAAP, and collaborating with auditors and Order Management to accurately record revenue transactions.

As a Sr. Software Engineer, you'll design, develop, and maintain software for Lucid's web applications. You'll influence product strategy and architecture, support other engineers, and ensure project deliverables are met, all while fostering a collaborative environment.

As a Sr. Software Engineer, you will design, develop, and maintain web applications within the Lucid Product Suite, managing project priorities and delivering innovative solutions to enhance customer satisfaction. You'll also mentor other software engineers and contribute to defining product features and system architecture.

Prospecting new leads, qualifying leads, conducting needs assessments, scheduling product demonstrations, providing support to customers, becoming an expert in products, maintaining records, attending team trainings, and other assigned duties.

As a Staff Engineer, you will design, develop, and maintain high-performance web applications, define product features, and ensure best practices. You will manage project priorities, coach fellow engineers, and drive system architecture to deliver solutions that delight customers.

As a Staff Engineer at Lucid Software, you will design, develop, test, and maintain web applications in the Lucid Product Suite. You will influence product features and architecture while guiding other engineers, all within a collaborative and innovative environment.

The Commercial Sr. Account Executive will lead growth for existing customers of Lucid Software, focusing on sales opportunities, renewals, and maintaining customer relationships. Responsibilities include closing business, creating reliable forecasts, and promoting the adoption of Lucid products while maintaining a high level of customer service.

New Logo Account Executives at Lucid Software drive strategic growth for customers, focusing on new account acquisition through lead sourcing, effective sales techniques, and maintaining a strong understanding of the company’s SaaS offerings. They work with potential clients to create business value and close sales opportunities while collaborating with internal teams to share market insights and forecast reliably.

The QA Specialist will collaborate with developers, product managers, and UX designers to ensure high-quality software production. Responsibilities include manual testing, participating in scrum meetings, advocating for quality, and maintaining the team's bug backlog, ensuring a good user experience.

As a QA Specialist, you will work within a scrum team to ensure high-quality product releases by advocating for quality during the software development process, performing manual testing, and collaborating with various teams. Your role involves testing new features, maintaining a bug backlog, and identifying areas for software improvement.

As a Product Manager at Lucid Software, you'll work with cross-functional teams to enhance the visual collaboration suite. You will handle the entire product lifecycle, from ideation to release, focusing on customer needs and collaboration with UX and engineering to optimize user experiences.