Logiwa
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As a Customer Support Engineer at Logiwa, you will provide technical support to customers, troubleshoot complex issues, and collaborate with various teams to ensure customer satisfaction. This role involves direct communication with customers through multiple channels and continuous process evaluation to enhance efficiency and support quality.
As a Sales Account Executive at Logiwa, you will manage the sales process from qualification to close, engage in product demos, identify sales opportunities, and collaborate with various teams to enhance customer experience, focusing on mid-market and SMB customers.
The Integrations Engineer will design and implement integration solutions between Logiwa’s SaaS platform and customer systems. Responsibilities include collaborating with teams, creating technical documentation, and ensuring smooth onboarding for clients. The role involves developing EDI and API integrations, managing projects, and performing testing to fulfill business requirements.
The Customer Success Manager at Logiwa will optimize the customer journey and enhance customer adoption of Logiwa products. Responsibilities include managing customer relationships, participating in account planning, providing insights for driving growth, and collaborating with sales and product teams to ensure exceptional customer experience.
As a Professional Services Consultant, you will lead the implementation of Logiwa’s Fulfillment Management System, working closely with clients to tailor solutions, manage project timelines, provide training, and ensure successful deployment and post-launch support. You'll also improve implementation processes and act as a subject matter expert.
As a Technical Account Manager at Logiwa, you'll serve as a technical expert for customers, focusing on optimizing Warehouse Management Systems for 3PLs. Your role includes troubleshooting, providing training, and acting as a liaison between customers and internal teams to ensure successful adoption and performance of the platform.
As an Enterprise Account Executive, you will manage the sales process from qualification to deal closure, run engaging product demos, identify sales opportunities, and collaborate with Sales Development, Marketing, and Technical teams to enhance customer experience.
The Quality Assurance Engineer will develop test cases, perform manual functional testing, prepare test data, check for system defects, execute tests, document findings, assist in troubleshooting, and report progress to the development team.
As a Senior Backend Engineer at Logiwa, you will lead the development of new features, mentor team members, research new technologies, and troubleshoot issues within existing projects. You'll engage in the full software development life cycle with an emphasis on collaboration and agile methodologies.
The Staff Engineer will lead complex engineering projects, manage project priorities, and guide technical direction. They are responsible for the entire product development lifecycle, ensuring alignment with business goals, conducting project planning, implementing best practices in software development, and facilitating technical discussions to solve complex challenges.