Search the 82 jobs at Lightspeed Commerce

The Strategic Account Manager at Lightspeed will drive retention and expansion of top-valued customers by acting as their primary contact, implementing strategies for account growth, analyzing customer data, and fostering strong relationships to ensure customer satisfaction and feedback-driven improvements.

The Manager of Field Implementation will lead a team in refining scalable processes and frameworks for customer implementations across EMEA, ensuring a customer-first approach and collaboration with Sales and other teams. Responsibilities include developing team goals, overseeing implementation processes, and monitoring performance metrics to enhance customer satisfaction, while supporting a significant hiring effort.

As the Team Lead for Field Implementation Consultants, you will oversee and manage a team responsible for on-site deployments. Your role includes team management, project oversight, client interaction, performance monitoring, resource allocation, and quality assurance to ensure successful implementations and high client satisfaction.

The Sales Development Representative will be responsible for driving revenue growth by qualifying leads through telephone and email communication, providing excellent customer experiences, managing lead sources, and working with the Sales Development Manager to grow the sales pipeline.

The Graphic Designer will contribute to the execution of campaigns and internal projects, ensuring brand consistency and high-quality outputs. Responsibilities include producing marketing documentation and collaborating with teams to visually communicate products. The role requires attention to detail and a portfolio that demonstrates creativity.

As a Software Development Team Lead, you will guide and mentor a team of developers, enhancing their growth and focusing on delivering high-quality, scalable applications. You will lead code reviews, facilitate technical delivery, and work collaboratively with various teams to align strategies and improve software delivery processes.

The Manager of Data Engineering will lead and mentor a team of data engineers, driving the data vision and strategy while collaborating with various stakeholders. Responsibilities include managing projects, overseeing processes, ensuring team growth, and maintaining effective communication within an agile environment. The role focuses on building reliable data pipelines and enhancing team performance.

As a Strategic Account Manager, you will drive retention and expansion for high-valued customers by building strong relationships, understanding their goals, and providing consistent value. You will monitor customer usage and advocate for their needs within the organization to enhance satisfaction.

The Outbound Sales Development Representative will initiate contact with potential customers, generating and qualifying leads to drive new business growth. The role involves engaging with senior executives, collaborating with account executives, and mentoring new team members.

As an Account Manager at Lightspeed, you will drive retention and expansion among high-value customers by fostering strong relationships and understanding their needs. Your role includes monitoring customer data, delivering success plans, and advocating for customers within the company. You will need to creatively address challenges and drive product adoption while working cross-functionally to ensure customer satisfaction.

The Performance Optimization Manager will enhance implementation team's effectiveness by developing strategic enablement programs, monitoring key performance indicators, conducting training sessions, and ensuring the adoption of best practices to improve overall customer service in the EMEA region.

The Performance Optimization Manager will lead strategic enablement programs for implementation teams in the hospitality sector, focusing on optimizing performance through training, process improvements, and the establishment of KPIs. This role requires collaboration with leaders to enhance customer service delivery and operational efficiency through continuous monitoring and feedback.

As a Staff Software Developer, you will enhance the Developer Experience for Lightspeed's Hospitality product by optimizing tooling, managing CI/CD, maintaining infrastructure, and improving developer productivity with automation. Collaboration with developers and SRE teams is key to driving innovation and delivering top-notch features.

The Performance Optimization Manager will support Implementation teams by providing tools and processes for optimal performance, monitor KPIs, conduct training and process audits, and cultivate continuous improvement. This role emphasizes collaboration with leadership to align performance metrics and enhance customer service.

Lead and mentor a high-performing software development team, ensuring their growth and delivery on complex business problems. Enhance team collaboration and software delivery processes while maintaining high technical quality and operational excellence.

The Strategic Project Coordinator will lead project management processes for customer implementations, ensuring alignment between sales, customers, and operations. Responsibilities include managing project documentation, monitoring implementation progress, enhancing customer journeys, and driving internal process improvements.

The Mid-level Full-stack Developer will create custom features and integrations for Lightspeed E-Series merchants, participate in code reviews, and stay updated with latest tech practices while collaborating with peers and supporting clients.

As an Account Manager, you will manage relationships with high-value hospitality clients, drive business growth, exceed sales targets, and ensure customer satisfaction by addressing their specific goals and challenges. You will collaborate internally to improve customer experiences and feedback processes.

As a Senior Fullstack Developer, you will enhance Lightspeed's Retail products by developing a microservice-based platform, mentoring team members, and maintaining high coding standards. You'll collaborate closely with product managers and designers to deliver new features and address production issues using React for front-end and Golang for back-end development.

As a Strategic Account Manager, you will drive retention and expansion for Lightspeed's high-value customers. This includes managing customer relationships, monitoring usage data, advocating for customer needs, and collaborating with teams to enhance customer satisfaction and retention.