Search the 3 jobs at Libertex Group

The Customer Success Advisor assists clients with complaints and inquiries, provides information about products and services, and supports clients with technical issues while ensuring high-quality service. They maintain client records, manage account activities, and promote available products to enhance customer relationships.

As a Customer Success Advisor, you will assist customers with inquiries and complaints, provide information about products and services, and support clients with technical issues on the Libertex and MT4 Trading Platforms. You will maintain client records, demonstrate excellent communication skills, and promote available products to enhance client relationships.

The Payments Analyst will manage daily payment queries, monitor PSP balances, perform transactional reconciliations, and liaise with payment vendors. The role involves supporting the Product team and handling internal and external payment queries while analyzing payment metrics.