Laka
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The Marketing Manager (Partnerships) will drive growth through partner marketing strategies, demand generation, product marketing, pitching, and event management. The role involves crafting marketing plans, managing CRM campaigns, and ensuring seamless event experiences, with a focus on creativity, collaboration, and results.
As a Marketing Manager at Laka, you will drive growth through partner marketing strategies and demand generation campaigns. Responsibilities include crafting marketing plans, executing customer engagement strategies, creating collaborations, showcasing success stories, and positioning product offerings for various audiences. Your role is dynamic and focuses on creativity, collaboration, and delivering memorable event experiences.
As the Marketing Lead, you will define product positioning, develop go-to-market strategies, and manage marketing campaigns to grow Laka's presence in the French D2C market. You will also analyze market trends, oversee performance metrics, and lead a team of channel managers to ensure effective execution of marketing strategies.
The Customer Success Specialist at Laka will provide exceptional service to customers and partners, handling inquiries related to bicycle insurance via web chat and email. This role involves assisting members with claims, collaborating with the CX team across the UK and NL, and gathering customer feedback to enhance the experience. A strong empathy for cyclists and effective communication skills in Dutch and English are essential.
As a Customer Success Specialist at Laka, you will support customers with inquiries related to bicycle insurance and claims. Your role involves communicating via web chat and email, guiding customers through claims, coordinating with partners, and collaborating with the CX team to enhance customer experience.
The Market Lead will shape Laka's market strategy by collaborating with the D2C Product Manager and VP of D2C to define product positioning, support marketing strategies, and manage market performance. Responsibilities include leading marketing campaigns, conducting market research, and achieving growth objectives while managing a team of channel managers.
The Customer Success Specialist will support Laka customers with inquiries about products and services, guide them through claims, collaborate with B2B partners, and produce feedback for decision-making. The role emphasizes exceptional customer experience and involves working seamlessly within a small team.
The Customer Success Specialist will serve as the first point of contact for Laka's customers and B2B partners. Responsibilities include supporting customer inquiries, assisting with claims, collecting customer feedback, and working closely with various teams to enhance customer experience and product offerings.
As a Customer Success Specialist at Laka, you'll support customers with inquiries about bicycle insurance and claims via web chat and email. You'll assist in guiding members through the claims process and provide seamless service to B2B partners. Additionally, you'll collect feedback to improve services and collaborate on projects with various teams.
The Marketing Lead will shape market strategy for Laka, working with product managers to define positioning, implement marketing campaigns, manage performance, and identify market opportunities. This role requires strong expertise in growth marketing within high-growth D2C companies and includes team leadership responsibilities.
As Market Lead for France, you will shape the market strategy by collaborating with the D2C Product Manager and VP. You will define product positioning, implement marketing campaigns, conduct market research, and manage performance, aiming to achieve growth objectives and P&L targets.
In this role, you'll support Laka customers with inquiries about products and services, help them file claims, and work closely with B2B partners. Your focus will be on providing an excellent customer experience, working collaboratively with the Customer Experience team, and contributing to projects across the company.