Kustomer

HQ
New York, New York, USA
175 Total Employees
Year Founded: 2015
Jobs at Kustomer

Search the 15 jobs at Kustomer

Recently posted jobs

Yesterday
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Full Stack Engineer at Kustomer will design, develop, and deploy web applications using technologies such as Node.js and React. Responsibilities include collaborating with teams, building backend and frontend components, writing maintainable code, optimizing performance, and mentoring junior developers.
Yesterday
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Sales Development Representative (SDR), you will support the Kustomer sales effort in multiple functions while developing your skills for a full-cycle sales role. Your daily responsibilities will include the prospecting and sourcing of potential decision makers, outbound lead generation and leading qualification meetings. You will create an excellent first impression for prospective customers over multiple channels, including email, phone, and social. You will work closely with the sales and marketing teams driving Kustomer’s message to the market.
5 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As the Events Manager, you will be responsible for planning, executing, and optimizing event programs to drive ROI, generate leads, and support Kustomer's growth strategy. You will collaborate with multiple teams, manage budgets, analyze event performance, and create compelling event content, all while ensuring alignment with business objectives.
6 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Director of Solutions Consulting leads Kustomer's solutions consulting practice, guiding a team of consultants in technical aspects of the pre-sales cycle. Responsibilities include strategic leadership, overseeing complex solution demonstrations, managing RFI/RFP processes, coaching team members, and ensuring alignment with client needs while driving product innovation.
7 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Customer Success Manager at Kustomer is responsible for managing customer relationships post-sale, ensuring product adoption and renewal, and acting as a customer advocate within the organization. This role includes onboarding oversight, conducting business reviews, and collaborating with technical teams to enhance customer experiences.
10 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Product Manager at Kustomer, you will lead the product strategy and roadmap, collaborate with cross-functional teams, manage stakeholder communication, and oversee the entire product lifecycle. You'll gather customer insights, apply competitive analysis, and drive metrics to define product success, with a focus on enhancing customer service experiences.
10 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Head of Demand Generation is responsible for creating an effective demand generation strategy to enhance pipeline growth and revenue. The role involves managing content marketing, digital events, paid advertising, SEO, ABM, and email marketing, all focused on optimizing performance based on data-driven insights.
10 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The TechOps Systems Engineer at Kustomer will provide technical support for team members, maintain hardware inventory, support a SaaS stack, automate and improve processes, and collaborate with the security team for system audits. This role is key in enhancing customer service within the company through effective tech management.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Senior Full Stack Engineer at Kustomer, you will design, develop, and deploy scalable web applications using Node.js and React, collaborate with cross-functional teams, manage real-time systems, and optimize application performance. You'll mentor junior developers and implement best practices.
10 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Data Engineer at Kustomer, you will enhance the data architecture, streamline data ingestion, and provide insights for product decisions. Responsibilities include writing tools for data classification, conducting data analysis, debugging, and ensuring data pipeline integrity, while collaborating closely with stakeholders for data visualization and best practices implementation.
10 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Full Stack Engineer at Kustomer, you will design and build user interfaces and web applications utilizing Node.js, React, MongoDB, and AWS. Your role involves collaborating with cross-functional teams to translate requirements into technical solutions, ensuring code quality, optimizing performance, and mentoring junior developers.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Senior Software Engineer at Kustomer, you will build systems for cross-company use, focusing on backend development and infrastructure. Responsibilities include improving developer experience, maintaining software infrastructure, participating in code reviews, and collaborating with InfoSec on security compliance.
13 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Partner Manager at Kustomer, you will drive revenue growth through strategic partnerships, focusing on BPOs and technology partners. You will build and manage relationships, develop strategic plans, and collaborate with the Kustomer sales and customer success teams to meet business goals.
20 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As Director of Pricing and Deal Strategy, you'll develop and execute pricing strategies to maximize revenue for Kustomer's products. You'll work with cross-functional teams, conducting market research and analysis, collaborating with product and sales teams, and monitoring pricing performance to ensure competitiveness and alignment with business objectives.
20 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Pricing & Deal Strategy Manager at Kustomer will develop and execute pricing strategies to enhance revenue and profitability. This includes collaborating with cross-functional teams to align pricing models with market trends while ensuring effective communication of pricing strategies to customers and internal stakeholders.