Jobs at Kustomer

Search the 14 jobs at Kustomer

Recently posted jobs

4 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As Head of Revenue Operations, you will lead teams across Sales, Marketing, and Customer Experience to optimize revenue growth and drive operational efficiency. Your role involves strategic planning, enabling teams with resources, and ensuring alignment of goals and metrics to meet revenue objectives.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Full Stack Engineer, you will design and deploy scalable web applications emphasizing backend development, collaborate with teams on project requirements, develop APIs, optimize performance, write maintainable code, and troubleshoot production issues, all while using technologies like Node.js, React, and MongoDB.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Implementation Engineer Manager will oversee a team of implementation engineers, ensuring they have the support and resources necessary for successful client onboarding. Responsibilities include recruiting, mentoring, and leading the team while making data-driven decisions to enhance the quality and speed of implementations and helping team members grow their skills.
6 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Engineering Manager will lead the Foundation team, overseeing cloud backend system development. This role involves managing engineers, collaborating with finance on infrastructure insights, and driving cost-performance efficiency initiatives, while fostering a culture of continuous improvement and technical mentorship.
6 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Data Engineer at Kustomer, you'll enhance data architecture and streamline ingestion processes to improve data-driven products. You'll analyze datasets, partner with stakeholders for insights, debug data issues, and oversee data pipelines, ensuring data integrity and privacy.
6 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Engineering Manager at Kustomer will manage a software engineering team, focusing on performance, technical mentorship, and software development to enhance their platform. Responsibilities include overseeing team dynamics, guiding project execution, and collaborating with Product teams while ensuring quality and adherence to best practices.
6 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As the Executive Assistant to the CEO, you will enhance productivity by managing the CEO’s calendar, bookings, and correspondence, while supporting administrative tasks across the organization. You'll also coordinate events and work closely with the leadership team to meet organizational goals.
6 Days Ago
New York, NY, USA
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Infrastructure Engineer at Kustomer will build and maintain software infrastructure and automation capabilities, focusing on deployment, testing, performance, and scalability. This role involves conducting reviews, providing support in systems architecture design, and leading initiatives for application performance monitoring and continuous integration.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Full Stack Engineer, you will design, develop, and deploy scalable web applications using Node.js and React, collaborating with cross-functional teams to build user interfaces and backend components. You'll optimize performance, test applications, and monitor production issues while implementing best practices and ensuring data integrity.
7 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Commercial Customer Success Manager at Kustomer is responsible for managing customer relationships post-sale, ensuring product adoption, identifying upsell opportunities, and helping customers achieve their KPIs through effective use of Kustomer's platform.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Kustomer is looking for a Full Stack Engineer to design, develop, and deploy robust and scalable web applications using Node.js, React, MongoDB, and AWS. The role involves collaborating with cross-functional teams, building efficient backend and frontend components, developing APIs, optimizing application performance, conducting testing, and deploying applications on AWS.
11 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Senior Accountant at Kustomer will manage general ledger tasks, perform account reconciliations, assist with monthly and annual financial close and audits, and collaborate with other departments on finance-related projects.
15 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
As a Technical Support Engineer, you will diagnose and troubleshoot customer issues on the Kustomer platform, ensuring ownership and effective resolution of problems. Partnering with customers, you'll provide technical assistance, document solutions, and help clients utilize the platform effectively. Your role includes escalating unresolved issues and contributing to team projects while maintaining a high level of customer service.
18 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Customer Success Manager at Kustomer is responsible for managing post-sale customer relationships, ensuring product adoption and customer satisfaction, conducting business reviews, and handling renewals. The role involves collaborating with the implementation team to oversee onboarding and coordinating with customers to understand their KPIs and goals, while also providing valuable feedback to the product organization.